Facebook Rolls Out Menus to Simplify Use of Messenger Bots

Facebook is updating its Messenger platform to make it easier for users to interact with bots. The interface now has a nested menu that categorizes all of the bot’s capabilities. Facebook also created a new option to allow developers to hide the chatting screen so that customers don’t even have to conduct conversations with bots anymore. This update seems to limit the capabilities of bots and future voice-computing software. It arrives as one launch partner of the bot platform is returning to email rather than using Messenger for customer notifications. Continue reading Facebook Rolls Out Menus to Simplify Use of Messenger Bots

Streaming Services Top Chart of Apps Earning Most Revenue

When examining top apps based on revenue (outside of games), streaming services dominated 2016. Sensor Tower lists Spotify as the top earner, generating the most revenue across platforms, including Apple’s App Store and Google Play. Android chat app LINE took the second spot, followed by Netflix, Tinder, Pandora and HBO Now. Hulu ranked No. 7 on the App Store and No. 9 in overall revenue. “The list indicates that the trend toward cord cutting … is still going strong, as is the growth of subscription-based streaming of music,” reports TechCrunch. However, translating app success into profits remains a challenge for some (Pandora is laying off 7 percent of its workforce, despite touting more than 4.3 million subscribers). Continue reading Streaming Services Top Chart of Apps Earning Most Revenue

AT&T Unveils Atticus Chatbot to Answer Questions About TV

AT&T just unveiled its new Facebook Messenger chatbot, dubbed Atticus, that’s full of interesting trivia about a range of broadcast television programs, including “Modern Family,” “How to Get Away with Murder,” “The Big Bang Theory,” “American Horror Story,” “Pretty Little Liars,” and “The Office.” Described by AT&T as a “goofball,” Atticus has been known to say, “If the Dunphy family is looking for another kid, I’d be happy to join them. I’d be no trouble. Especially since I don’t physically exist. We’d be a real ‘Modern Family’.” Continue reading AT&T Unveils Atticus Chatbot to Answer Questions About TV

Facebook Amps Up Visuals with Group Video Chat and Masks

After adding a new camera to its messaging app Messenger, Facebook is now enabling group video chatting, with support for up to six different users at the same time. The move fits in with Facebook’s strategy of emphasizing videos and photos, and chief executive Mark Zuckerberg’s statement on the company’s November earnings call that, “soon, we believe a camera will be the main way we share.” That may be good for Messenger users, but a challenge to several video-messaging apps just receiving venture capital infusions. Continue reading Facebook Amps Up Visuals with Group Video Chat and Masks

Facebook Rolls Out Instant Games in News Feed, Messenger

In its newest effort to keep users on its site and amp up gaming, Facebook introduced Instant Games, which allows users to play 17 different titles in its News Feed and messaging app Messenger. Currently, 15 percent of the time people spend on Facebook is for gaming. The game titles, which will be available on iOS and Android devices and the Web for free, include Bandai Namco Entertainment’s “Pac-Man” and Activision Blizzard’s new “Shuffle Cats Mini.” Instant Games will debut initially in 30 countries. Continue reading Facebook Rolls Out Instant Games in News Feed, Messenger

Facebook Messenger to Launch New Instant Games Platform

Facebook is again advancing into gaming. The company not only introduced Facebook Gameroom, its desktop PC gaming platform but now is preparing to launch Instant Games, a platform on Messenger for lightweight HTML5 games. King, of “Candy Crush” fame, is already testing an Instant Game, “Shuffle Cats Mini,” in New Zealand, and game studio Big Viking is also planning on debuting titles for the upcoming Instant Games launch. Facebook added chess, basketball and soccer mini-games to Messenger earlier in the year. Continue reading Facebook Messenger to Launch New Instant Games Platform

Group Chat, Chatbots Gain Traction as Business Applications

Chat is the latest significant tool in enterprise, as evidenced by Facebook’s introduction of Workplace by Facebook, a version of its social network for organizations, and Microsoft’s new Office 365 productivity tool Microsoft Teams. More such chat tools come from HipChat and Slack Technologies, the latter of which counts four million daily active users and is valued at $3.8 billion. Facebook also opened Messenger for businesses to build virtual assistants, and developers have already built more than 33,000 so-called chatbots. Continue reading Group Chat, Chatbots Gain Traction as Business Applications

Facebook Debuts Live Video Scheduling, Conversation Topics

Facebook is debuting Live video scheduling, scheduled broadcast sharing, and pre-broadcast lobbies to verified Pages, with the goal of expanding these features to all Pages in the next weeks and eventually to developers of third-party Live API tools. With this new move, creators will be able to create a link a week in advance, which should spur bigger audiences for Live streams. Elsewhere, Facebook is introducing a new feature on Messenger that suggests “conversation topics” for friends. Continue reading Facebook Debuts Live Video Scheduling, Conversation Topics

Facing Slow Growth, Twitter Said to Be Considering Takeover

Twitter is reportedly in early discussions with Google, Salesforce.com and others about a possible takeover of the San Francisco-based company. “Twitter is considering divesting itself of … Vine, the mobile six-second video service, and MoPub, a mobile advertising business,” according to The New York Times. Stalled growth has been a challenge for Twitter, which has largely failed to keep up with competitors in recent years. Facebook’s “offerings like Instagram, WhatsApp and Messenger continued to outpace Twitter in user growth and profitability, while five-year-old Snapchat has become the newest darling of the social media world.” Continue reading Facing Slow Growth, Twitter Said to Be Considering Takeover

Facebook Messenger Unveils Native Bot Payments, Webview

Out of Messenger’s one billion users, 300 million people are now using its audio and video calling features every month. This represents tremendous growth from Facebook’s first trials with VoIP audio for Messenger in 2013, and video calling in mid-2015. More recently, Facebook launched Instant Video for live connections in Messenger and group audio calling, with hints on plans to introduce group video calling. The idea is that multimedia options will always be part of the ongoing conversation. Continue reading Facebook Messenger Unveils Native Bot Payments, Webview

Facebook Touts Major Growth, Driven by Mobile Advertising

Facebook added 220 million monthly users in the past year, for a current total user base of 1.71 billion people. More than 90 percent of those users access Facebook via their mobile devices, where Facebook reaped 84 percent of its $6.2 billion in advertising revenue in the last quarter. The company saw 80 percent growth in Q2 from mobile ads, from an overall 59 percent growth rate in advertising. WhatsApp and Messenger, both of which have 1 billion users, are part of the company’s next move into video. Continue reading Facebook Touts Major Growth, Driven by Mobile Advertising

Twitter Struggles with Worst Quarterly Revenue Growth Ever

Twitter announced lackluster Q2 earnings, with $602 million in revenue for a net loss of $107 million. While the company improved over Q2 2015, when it lost $136.6 million, and monthly active users increased from 310 million to 313 million, its numbers fell short of Wall Street expectations and the company’s stock dropped more than 10 percent in after-hours trading. Despite new deals for live-streaming sports in the near future, the platform is not keeping up with the growth of social rivals such as Facebook, WhatsApp, Messenger, Snapchat and LinkedIn. Continue reading Twitter Struggles with Worst Quarterly Revenue Growth Ever

Facebook Messenger Passes the One Billion User Milestone

Facebook’s messaging app Messenger just reached a landmark: one billion people use it every month, says the Silicon Valley company. Facebook’s other messaging app — WhatsApp, which it acquired for $19 billion two years ago — is the most used messaging app in the world, passing the one-billion user mark in February, likely growing further since. Facebook chief executive Mark Zuckerberg says each messaging app is distinct. The company goal is to make messaging, not apps, its primary computing interface. Continue reading Facebook Messenger Passes the One Billion User Milestone

Facebook Messenger Will Soon Enable ‘Secret Conversations’

Facebook Messenger currently has more than 900 million regular monthly users, more than quadruple the 200 million it touted in early 2014. To grow in international markets, Facebook is testing a new feature inside Messenger that will encrypt some messages, creating “secret conversations” between the users of the two mobile devices. Users must opt-in to a secret conversation. Although this isn’t the full encryption found in WhatsApp, the new feature offers more security than before, which Facebook hopes will appeal to global users. Continue reading Facebook Messenger Will Soon Enable ‘Secret Conversations’

Pinterest Develops Image-Discovery App for Mobile Shopping

San Francisco-based Pinterest plans to unveil an image-discovery app aimed at jumpstarting a new kind of consumer shopping. The user points his smartphone camera at anything, taps dots over the object for recommendations of similar items, and the app searches 75 billion images for a visual match. Currently, Pinterest, valued at $11 billion, makes its revenue from advertising. With the image-discovery app, Pinterest could transform the company by encouraging consumers to embrace mobile shopping. Continue reading Pinterest Develops Image-Discovery App for Mobile Shopping

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