At its annual Zoomtopia event, Zoom announced the debut of end-to-end encryption (E2EE) for free accounts in four stages. The first phase, which launches next week, will be a 30-day technical preview to gather feedback. Chief executive Eric Yuan stated the company will improve its integration of “office chatroom products” from Slack Technologies and Microsoft and also introduced its Zapps platform that allows users to bring third-party apps into video calls and a new integrated platform for classes and events. Continue reading Zoom Debuts End-to-End Encryption for Free User Accounts

Facebook’s lawyers, relying on research by the law firm Sidley Austin LLP, prepared a 14-page document that lays out its defenses against government threats to force a break from its messaging service WhatsApp and photo- and video-sharing platform Instagram. Congress and other federal antitrust regulators continue to investigate Facebook, as well as Google, Amazon and Apple, and the House Antitrust Subcommittee is expected to release its findings this month. Facebook’s acquisitions of Instagram in 2012 and WhatsApp in 2014 were vetted by the Federal Trade Commission. Continue reading Facebook Argues Breakup Would Be Costly, Weaken Security

In May, according to App Annie, the encrypted messaging app Signal was downloaded one million times worldwide, a result of both the COVID-19 pandemic and the more recent protests over George Floyd’s death and police brutality. Sensor Tower reports that Signal currently has 32.4 million installs. Privacy advocates have always been attracted to Signal’s ability to limit the information it can give to authorities. Signal’s end-to-end encryption is considered more secure than what is offered by Facebook’s WhatsApp and Apple’s iMessage. Continue reading Use of Messaging App Signal Skyrockets During Civil Unrest

Instagram noted that, “small businesses are an important part of our community, and many are facing immense challenges during the COVID‑19 crisis.” The social media platform is now making it easier for small businesses to share gift card, food order and fundraiser stickers in their profiles and Stories. Aimed at increasing user engagement, Instagram is also trying out a new “Challenge” sticker for Stories which, when applied, would allow users to tag connections and invite them to partake in visual competitions. Continue reading Instagram’s New Stickers to Help Support Small Businesses

With the advent of the coronavirus, companies such as Facebook, Twitter and Google quickly responded, featuring links to “high-quality information” from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). Big Tech has now donated thousands of N95 masks to healthcare providers and continues to highlight accurate news. Facebook committed $100 million in small business grants and Amazon put out the call for 100,000 new employees. Overall, Big Tech isn’t just doing good but doing well, with business holding steady. Continue reading Big Tech Responds to Coronavirus, Improving Its Public Image

Despite growing usage of social media platforms during the coronavirus pandemic, the platforms’ ad businesses are plummeting. Twitter, for example, saw its daily usage skyrocket 23 percent this year, but its revenue may have dropped as much as 20 percent in March. As businesses have slowed down or shuttered, marketers are decreasing or even stopping advertising, which is the core support of media companies. In difficult economic times, advertising spending on the media sector is often the first to be cut. Continue reading Advertising Sales Plummet Even as Social Media Usage Soars

Walmart is preparing to publicly test a paid membership program, dubbed Walmart+, to complete with Amazon Prime. According to eMarketer, Walmart accounts for five percent of all U.S. online retail sales versus Amazon’s 40 percent. Currently, more than half of Walmart’s top spenders are also Amazon Prime members. To distinguish itself from Prime, Walmart plans to offer features that Amazon cannot, such as text messaging to place grocery orders. Walmart+ is expected to launch as a rebrand of the company’s Delivery Unlimited service. Continue reading Walmart Tests Paid Membership Program, Vying with Amazon

WhatsApp head Will Cathcart revealed that the app now has more than two billion active users; numbers were last released two years ago. Cathcart also emphasized that he will continue to defend the messaging app’s encryption, noting that, “for all of human history, people have been able to communicate privately with each other … and we don’t think that should go away in a modern society.” Facebook, which acquired WhatsApp for $21.8 billion, finds encryption a barrier to recuperating its investment. Continue reading WhatsApp Chief Pledges to Safeguard Messaging Encryption

The Federal Trade Commission is contemplating a preliminary injunction against Facebook over antitrust issues related to its integration of apps and whether they work with competitors. The injunction could prevent Facebook from further integrating apps, and possibly reverse past integration as a step to breaking up the company. An injunction would require a majority vote of the five-member FTC. Prominent antitrust experts have presented a plan to separate Facebook from recent acquisitions Instagram and WhatsApp. Continue reading FTC Reportedly Considering an Injunction Against Facebook

Although U.S. Attorney General William Barr has advocated against encryption, Facebook is advancing its plans to add the technology to all its messaging platforms. Barr wants Facebook to allow at least some government access to those platforms, in the name of public safety. WhatsApp chief Will Cathcart and Messenger head Stan Chudnovsky responded to Barr that, “undermining encryption in their products for law enforcement would create a ‘backdoor’ vulnerability that malicious actors also could leverage to harm users.” Continue reading Facebook Advances Encryption Plans For Messaging Apps

According to sources, Facebook’s new division dubbed the New Product Experimentation Team (or NPE Team) is looking into the possibility of creating apps and podcasts for travel, newsletters and workplace services. The NPE Team is tasked with “building the future of Facebook,” as chief executive Mark Zuckerberg hopes to keep the social media platform central to peoples’ daily lives. Other social networks such as Myspace and Friendster failed when they did not evolve beyond their initial offerings. Continue reading Facebook Product Experimentation Team Open for Business

Evidence of social media manipulation for political gain is increasing. In Brazil, in response to an investigation into the spread of misinformation during the last presidential campaign, WhatsApp revealed it banned 400,000+ accounts between August 15 and October 28, 2018, which had “breached its terms of service,” with mass mailings. In the U.K., during a debate between the prime minister and head of the opposition party, the former’s party rebranded its Twitter account with the aim of misleading the public. Continue reading WhatsApp and Twitter Manipulated for Political Campaigns

BitTorrent introduced a public beta test of its Live Android app (also known as BLive), described as a live streaming app that offers social networking and instant messaging as well as virtual gifting via BTT and TRX, two cryptocurrencies operated by BitTorrent and sister company TRON. BitTorrent will take a cut of 70 percent from these gifts. The company explained that it is initially releasing BitTorrent Live with server-based architecture, but plans to replace it in the future with P2P-based live streaming. Continue reading BitTorrent Rolls Out Beta Test of Live Mobile Streaming App

Samsung Electronics is prepping to unveil a Galaxy Note 10 that offers support of the Klaytn blockchain platform created by Ground X Corp., the blockchain affiliate of South Korea’s largest messaging app Kakao. The KlaytnPhone, to be sold exclusively in South Korea, is Samsung’s most significant — although not its first — foray into blockchain. In March, it unveiled some models of the Galaxy S10 and already released Galaxy Note 10 that allowed users to store and use cryptocurrencies through a separate security feature. Continue reading Samsung to Intro Blockchain-Enabled Phone in South Korea

Social network Telegram is moving ahead with its plans to issue its own cryptocurrency, dubbed Gram, within the next two months. The 200 million to 300 million global users of its messaging app will also have access to Gram digital wallets. Telegram appears to have the same ambitions for Gram that Facebook has for its Libra cryptocurrency: as a way to move money worldwide. In early 2018, Telegram tapped $1.7 billion from prominent investors including major Silicon Valley venture capitalists to launch the fund. Continue reading New Cryptocurrency Planned by Messaging App Telegram