Major Discounts Propel Cyber Monday to New Sales Record

Cyber Monday racked up $11.3 billion in online sales, according to Adobe Analytics, which reports a 5.8 percent increase over 2021’s spending of $10.7 billion (which was down slightly from 2020’s $10.8 billion). The 2022 result was a record for Cyber Monday and also for the year-to-date. Thanksgiving sales totaled $5.29 billion, while Black Friday hit $9.12 billion — both outperforming earlier forecasts. All in, “Cyber Week,” including the days off and workdays during which people continued to shop, is estimated to have tallied $35.27 billion in online sales, a 4 percent increase year-over-year. Continue reading Major Discounts Propel Cyber Monday to New Sales Record

Report: 2022 Online Sales Sets Another Record, Says Adobe

Digital Black Friday shopping was brisk, with a record $9.12 billion spent, according to Adobe. Online sales were up 2.3 percent year-over-year for Friday, November 25, the day after Thanksgiving. Also a hit, Buy Now Pay Later payments increased by a whopping 78 percent over the prior week, beginning November 19, with inflationary pressures seeming to drive that pattern. Adobe tracks transactions on retail websites. Total seasonal revenue is estimated to top-out at $209 billion, Adobe says, noting that Cyber Monday alone accounted for $11.3 billion. U.S. consumers also spent more time and money shopping in stores on Black Friday than they did the same day last year. Continue reading Report: 2022 Online Sales Sets Another Record, Says Adobe

Disney+ Subs Get Early Access to Exclusive Holiday Shopping

The Walt Disney Company has begun mixing-in shopping opportunities among Disney+ streaming content. U.S. subscribers with Disney+ profiles verified as 18 and older will have first crack at new products from franchises including “Frozen,” “Star Wars” and “Black Panther.” Included among the items are a light saber ($250 to $400) and apparel ($27 to $100). After the limited Disney+ window closes on November 8 the goods will be made available to the general public for purchase. Disney is reportedly also considering an experiment with early access to new theme park rides. Continue reading Disney+ Subs Get Early Access to Exclusive Holiday Shopping

CTA: Streaming Services Will Be Focus for Holiday Shoppers

Tech items are making the list this holiday season, with the Consumer Technology Association’s annual shoppers survey forecasting a record-breaking 78 percent of U.S. adults — nearly 199 million people — will purchase devices and related services this season. Streaming services, headphones and earbuds, mobile cases, smartphones and game consoles top the trade organization’s survey, the 2022 Hot Tech Holiday Preview. The seasonal projection marks a 4 percent increase over last year. The 78 percent of American shoppers who intend to purchase tech gifts in the coming months will spend an estimated $145 billion. Continue reading CTA: Streaming Services Will Be Focus for Holiday Shoppers

TikTok May Team Up with TalkShopLive for a Holiday Launch

TikTok is said to be partnering with Los Angeles-based TalkShopLive to handle its live shopping initiative in North America after an in-house UK effort produced lackluster results. Due to hit the U.S. in time for the holiday season, TikTok Shop will be built on technology and support from TalkShopLive as it positions live-stream shopping hosted by influencers, brands and retailers selling products on the short-form video platform. Launched last year, TikTok Shop UK was the ByteDance company’s first such effort outside of Asia, where it is available in countries including Vietnam, Singapore and the Philippines. Continue reading TikTok May Team Up with TalkShopLive for a Holiday Launch

Amazon Profits Double While Q4 Operating Income Plunges

Amazon had a merry Q4, doubling net income to $14.3 billion from $7.2 billion the prior year. While quarterly revenue of $137.4 billion was up 9 percent due largely to its “biggest-ever” Black Friday to Cyber Monday shopping weekend, the profit surge was the result of a pre-tax gain of $11.8 billion from its investment in Rivian. The electric car manufacturer completed an initial public offering in November. The Amazon Web Services cloud unit grew revenue 40 percent to $17.8 billion, more than $5 billion of it income. Total 2021 revenue was $469.8 billion, up 22 percent. Continue reading Amazon Profits Double While Q4 Operating Income Plunges

Social Video App TikTok Makes Splash as E-Tailing Presence

TikTok made its shopping play this year, partnering with Shopify, then launching the TikTok World feature for creators and brands. The result has been items from clothes to cosmetics to tech accessories and household goods seeing sales boosts through exposure on the platform. The hashtag #TikTokMadeMeBuyIt is said to have been viewed more than 7.4 billion times, and Amazon in May launched the category “Internet Famous: The Latest to Go Viral,” generously populated by products that “blew up” on the video-sharing service. Now brands are scrambling to leverage the social shopping made successful by TikTok influencers. Continue reading Social Video App TikTok Makes Splash as E-Tailing Presence

Amazon Positioned for Holiday Crunch with Network Buildout

During the COVID-19 pandemic, Amazon not only added workers to keep up with surging demand, it nearly doubled the size of its fulfillment network, adding 450 new facilities for storage, sorting and shipping, according to MWPVL International, a supply chain logistics consultancy. The e-commerce giant now has 930 facilities across the U.S. where it employs more than 950,000 people, according to its Q2 earnings report. While it’s hiring and infrastructure expansion have largely been concentrated near big cities, which helps mitigate supply-chain disruptions while also speeding shipping times, Amazon is still urging holiday shoppers to order early. Continue reading Amazon Positioned for Holiday Crunch with Network Buildout

CTA Forecast: Holiday Tech Spending to Reach $142.5 Billion

Tech sales during the 2021 October through December holiday season will reach $142.5 billion, according to the Consumer Technology Association, which says the projection represents “a very slight 0.5 percent increase from 2020.” A record 191.3 million U.S. adults plan to purchase technology as a holiday gift, the CTA says, adding that its 28th Annual Consumer Technology Holiday Purchase Patterns report “could have important implications” for fourth quarter TV advertising. The study found that 83 percent of U.S. adults “are unaffected by or more likely to purchase tech due to the pandemic.” Continue reading CTA Forecast: Holiday Tech Spending to Reach $142.5 Billion

Global Chip Shortage Is Causing More Delays, Sales Slumps

The global computer chip shortage is worsening and expected to extend through next year, with longer delays for receipt of orders, rumors of hoarding and companies like Amazon and General Motors reporting lower than expected sales as a result of products or parts being unavailable. Apple warns that supply-chain disruptions negatively impacting manufacturing of iPhones and other products could affect the holiday shopping season. With semiconductors integral to making everything from televisions to washing machines, production shortages are creating myriad problems for factories already running at full capacity. Continue reading Global Chip Shortage Is Causing More Delays, Sales Slumps

Amazon Faces Pressure from Workers to Improve Conditions

As Amazon warehouse workers in Alabama prepare to vote this month on whether to unionize, the Big Tech company is getting pressure from its staff worldwide to improve working conditions. President Joe Biden and Senator Bernie Sanders have expressed support for unionizing the Alabama warehouse and workers have already cast “thousands of votes.” Meanwhile, Amazon deleted hundreds of thousands of warehouse workers’ profiles from the internal online staff directory, which has some charging the company with union busting. Continue reading Amazon Faces Pressure from Workers to Improve Conditions

Amazon Exceeds $100 Billion in Quarterly Sales for First Time

Amazon’s robust holiday shopping quarter garnered $125.5 billion in sales and net income of $7.2 billion, the first time the company reached $100+ billion in quarterly revenue, and only days after Apple achieved the same milestone. Amazon amped up sales when it moved its two-day Prime Day shopping event from summer to October. The company’s overall 2020 sales hit $386.1 billion, a 38-percent year-over-year jump. According to analysts, e-commerce grew about 50 percent during the last year due to the coronavirus pandemic. Continue reading Amazon Exceeds $100 Billion in Quarterly Sales for First Time

Google Breaks Revenue Records, Boosts Cloud Investments

Due largely to robust online holiday shopping, Google’s parent company Alphabet reached a record-breaking $56.9 billion in revenue for Q4, up from $43.2 billion in the same quarter last year. The numbers represent an ongoing recovery in ad spending, which was hard hit in early 2020. FactSet reports that analysts predicted the company would post $52.7 billion in revenue, including $42.3 billion from advertising. Chief financial officer Ruth Porat said Google Search and YouTube led the positive performance numbers. Continue reading Google Breaks Revenue Records, Boosts Cloud Investments

Apple Reports Record-Breaking Profits for Fiscal First Quarter

In its first fiscal quarter, ending December 2020, Apple earned record-breaking profits with $111.4 billion in sales driven by high-end iPhone sales and a pandemic-related demand for laptops and tablets. Investors are worried if high-flying companies including Tesla and Facebook can sustain rapid growth. Tesla posted a sixth straight quarter of profits and Facebook also reported record net income. But Apple’s strong numbers came under attack from Facebook chief executive Mark Zuckerberg, who sees the company as a rival. Continue reading Apple Reports Record-Breaking Profits for Fiscal First Quarter

Amazon to Surpass Walmart as Top Global Private Employer

Amazon is on track to become the world’s largest private employer within two years. The company has added 427,300 more employees between January and October this year, for a total workforce of 1.2+ million around the world. Two years ago, its workforce was less than 650,000 people. The National Retail Federation reported that sales at Amazon, the top e-commerce player, will grow by as much as 30 percent compared with last year’s holiday season. The company has earmarked $500 million for employee holiday bonuses. Continue reading Amazon to Surpass Walmart as Top Global Private Employer