Google is no longer just a way to search for a good local plumber or electrician. Now, users in the San Francisco Bay area can make appointments via Google Home Services, a newly unveiled program that connects users with companies vetted by Google. So far, Google Home Services supplies plumbers, handymen, locksmiths and housecleaners. The move puts Google in direct competition with Amazon, which launched a similar service in March, as well as Angie’s List, Yelp and TaskRabbit. Continue reading Google Augments Search, Connects Users with Home Services

A number of top technology executives representing the Internet Association submitted a letter this week to leaders of the House of Representatives calling for quick passage of the Innovation Act of 2015. CEOs of Etsy, Gilt, Google, LinkedIn, Pinterest, Rackspace, TripAdvisor, Twitter, Yahoo and Yelp are among those urging politicians to pass the patent-reform bill this summer. The letter explains that these execs have “direct experience of the negative consequences of the patent troll business model on our economy.” Continue reading Tech Industry Presses Government to Address Patent Reform

Apple launched its new wearable last week, and a wide variety of related apps are currently available, but customers are still trying to figure out where to buy the smartwatch and companies are still trying to figure out how to use it. The Watch was not available in Apple Stores, but it was in stock at select fashion boutiques around the world. Companies like Yelp and WebMD, meanwhile, are still trying to figure out how Apple Watch users will use their Watch apps differently from their iPhone apps. Continue reading Apple Watch Launch: Limited Availability, but Wide App Variety

Amazon is taking on the likes of DeliveryHero, GrubHub and Seamless with its new Takeout & Delivery, the latest service available to those in search of a convenient way to order food from local restaurants. A live version of the service recently launched in Seattle and other cities are expected to be added soon. Amazon’s Takeout & Delivery allows users to charge food orders to their existing Amazon accounts. It follows the success of Amazon’s door-to-door grocery delivery service, Amazon Fresh. Continue reading Amazon Expands its Offerings with Takeout & Delivery Service

Google is integrating OpenTable’s booking service into its Maps mobile platform feature. Not only can users view turn-by-turn directions, reviews for businesses, and related photographs, but the addition will allow them to reserve a table at a restaurant from inside the application. Google has used other services in similar ways, such as displaying Uber fares, times of arrival and times to destination inside its app. The latest addition is a result of Google’s growing partnership with OpenTable parent Priceline.

Continue reading Google Maps App Includes OpenTable’s Reservation Service

The Federal Trade Commission announced yesterday that game maker TinyCo agreed to pay $300,000 to settle charges that it violated children’s privacy rules by improperly collecting information. The company was accused of violating the Children’s Online Privacy Protection Act (COPPA). In a separate case, Yelp agreed to pay a $450,000 penalty for doing the same through its consumer review app. Both companies were charged with collecting personal info from children under 13 without parental consent. Continue reading Yelp and TinyCo Face Fines After Violating Children’s Privacy

California Governor Jerry Brown signed into law a new measure that bans businesses from preventing their customers from leaving negative reviews, especially online. Yelp and other sites have pushed anti-SLAPP (Strategic Lawsuits Against Public Participation) laws around the country to stop defamation lawsuits against their users who post negative reviews. California businesses can no longer force customers to waive their right to comment on their service, or they can face fines of up to $10,000. Continue reading California Law Protects the Right to Post Bad Reviews on Yelp

Amazon’s new Fire smartphone features sensors and front-facing cameras that provide a different perspective depending on how users hold, view or move the phone, leading to the expectation that it should increase demand for 3D applications. This 3D display tech is called dynamic perspective. Mobile software developers are hoping that Amazon’s advertising efforts and massive scale will promote 3D more successfully than other 3D phone makers have in the past. Continue reading Amazon Fire Could Help Boost Adoption of 3D Smartphones

The Institute of Electrical and Electronics Engineers (IEEE) suggests that 85 percent of tasks in an average person’s daily life will include game elements by 2020. Gamification is already being integrated into social media, data collection, the healthcare industry and more. Social media sites including Foursquare, Yelp and Facebook are incorporating game and reward features. For example, they encourage users to check into restaurants by rewarding them with badges and titles, such as “mayor” of a restaurant. Continue reading IEEE Predicts That Our Daily Lives Will Be Gamified by 2020

In an effort to better compete with Google and Microsoft’s Bing, Yahoo has paired up with Yelp to optimize local search engine results. Yelp’s listings and reviews of local businesses will be integrated into Yahoo’s search functionality. The partnership follows in the footsteps of Microsoft’s recent deal with Foursquare, a mobile check-in software maker. As consumers become increasingly dependent on smartphones to navigate the world, data about local businesses in search engines has become more important. Continue reading Yahoo and Yelp Partner in Hopes of Optimizing Local Search

Apple has reportedly acquired social media analytics firm Topsy Labs for more than $200 million. Topsy is one of four Twitter partners with access to the social network’s full stream of tweets, currently averaging about 500 million messages per day. The firm then analyzes the information and resells it to customers. Topsy markets itself as a global trendspotter and has helped Hollywood studios predict box office demand for movies based on social chatter. Continue reading Apple Goes Social with $200 Million Purchase of Topsy Labs

Nineteen companies charged with writing fake online reviews were uncovered as the result of a year-long sting operation by the New York Attorney General. Offenders who posted fake reviews on Yelp, Google Local and CitySearch will be forced to pay upwards of $350,000 in penalties. As part of Operation Clean Turf, the AG’s office established a yogurt shop in Brooklyn and sought assistance from companies that boost online search results to combat negative reviews. Continue reading Year-Long New York Sting Operation Snares Fake Reviewers

New York-based startup Foursquare may have found its most lucrative business move yet, which involves monetizing data about venues and locations that has been collected from millions of check-ins. The company already monetizes data through a partnership with Gnip, which sells packaged data from social services like Twitter, but these efforts may be expanded in the future if Foursquare partners with Yahoo for the company’s location data. Continue reading Foursquare and Yahoo Discussing Potential Data Partnership

Facebook recently announced two new features for its mobile Web and iOS and Android mobile apps that will allow users to book restaurants and access TV and movie listings without ever leaving the world of Facebook. These features could help the social network compete with services offered by the likes of Fandango, Yelp and GroupOn. Ultimately, by influencing offline spending, Facebook hopes to generate more revenue and draw more advertisers. Continue reading Facebook Launches New Features to Influence Offline Spending

Facebook CEO Mark Zuckerberg announced Graph Search earlier this year, a new way for users of the social network to access information. Considered the network’s third pillar, along with its News Feed and Timeline, Graph Search is based on Facebook’s social graph, which is essentially a map of more than a trillion connections between users. After six months of beta testing, the product is now available to those who use the American English version of the site. Continue reading Graph Search: Facebook Rolls Out Radical New Social Tool