Twitter Doubles the Longstanding Character Limit for Tweets

After more than a decade of limiting tweets to 140 characters, Twitter announced yesterday that the limit has been doubled in most countries. The new 280-character limit has been testing since September in hopes that it would increase engagement. “In addition to more tweeting, people who had more room to tweet received more engagement (likes, retweets, @mentions), got more followers, and spent more time on Twitter,” the company explained in a blog post. Twitter considered expanding character limits in the past, but retreated due to negative response from its community. Continue reading Twitter Doubles the Longstanding Character Limit for Tweets

Facebook, Google and Twitter Execs Testify Before Congress

Facing the Senate Judiciary Committee on Tuesday, Facebook, Google and Twitter executives responded to questions on why they didn’t recognize Russian-linked accounts earlier. In response, the rueful executives said their companies were working on ways to curb the activity of foreign governments, terrorists and criminals and prevent them from exploiting social media. On the other hand, however, those same Silicon Valley companies face a public that is far from united over whether they should curb free speech. Continue reading Facebook, Google and Twitter Execs Testify Before Congress

Taco Bell Is Experimenting With New Marketing Vehicle: Lyft

Fast-food chain Taco Bell is teaming with ride-sharing firm Lyft to offer passengers a “Taco Mode” in the Lyft app for requesting rides between 9:00 p.m. and 2:00 a.m. that include a stop at a Taco Bell drive-through. The option will be tested around Newport Beach, California the next few weeks, and will likely expand nationally in 2018. “I kind of think of this like inverse delivery — like we’re delivering you to Taco Bell,” said Marisa Thalberg, Taco Bell’s chief marketing officer. “You’re being delivered to the food as opposed to having to get in your own car and drive.” Continue reading Taco Bell Is Experimenting With New Marketing Vehicle: Lyft

Twitter and BBC Team to Live-Stream U.K. Election Specials

Twitter has announced its latest live streaming partnership. Marking the first time the company has teamed up with the BBC for streaming video, the deal will focus on the BBC’s U.K. election coverage. “The deal specifically involves five BBC election specials, including debates and election night results, among others,” reports TechCrunch. “The video coverage will be available in the Twitter application on both mobile and web, and will include live tweets that reference related hashtags.” Twitter previously “partnered with Bloomberg to live stream the [U.S.] presidential debates ahead of the November 2016 election.” Twitter already has live streaming deals with BuzzFeed, Live Nation, Viacom, sports leagues and others. Continue reading Twitter and BBC Team to Live-Stream U.K. Election Specials

Twitter Debuts First Apple TV App to Support Live 360 Video

Twitter updated its Apple TV app this week, adding support for Periscope’s Global Map and the option of viewing live 360-degree videos. Apple TV owners can now “use the Siri remote to move around the video to view its content from different angles,” reports TechCrunch. Twitter’s TV applications are also available on Fire TV, Roku and Xbox One, with the intent of featuring Twitter’s live video shows, “including those from the WNBA, BuzzFeed, Viacom, Live Nation, and others.” In addition to Twitter’s new premium video, user-generated content is regularly streamed through tweets and the Periscope app. Continue reading Twitter Debuts First Apple TV App to Support Live 360 Video

Twitter Reveals Plans to Attract More Users, Draw Ad Revenue

President Donald Trump’s frequent use of Twitter has increased that platform’s visibility. That is potentially drawing in new “passive, non-tweeting” users, which may, in turn, result in more much-needed advertising revenue. But even as usage increases, the company still struggles to burnish its financial profile. To improve its fortunes, Twitter says it plans to tweak its advertising strategies, focus more on video and expand its data licensing business, by which companies pay to mine billions of daily tweets. Continue reading Twitter Reveals Plans to Attract More Users, Draw Ad Revenue

Twitter Shifts Gears, Describes Itself as a Place to Get News

After years of struggling to effectively define its purpose, Twitter CMO Leslie Berland told a CES audience that the company has overcome that challenge. According to Berland, the platform no longer views itself as a social network, but rather a place to go for the latest news and world events as they unfold. “The beauty of Twitter is that you can see all sides of any conversation that is happening at any moment in time,” she said, placing an emphasis on neutrality. Instead of denying the many terms and clichés used to describe Twitter in the past, she embraces them. “We were a platform, a product, a service, a water cooler, a time square, a microphone, and we are every single one of those things,” she said. Continue reading Twitter Shifts Gears, Describes Itself as a Place to Get News

Salesforce Passes on Twitter, SoftBank Could Be Next in Line

Salesforce has been rumored for some time to be contemplating the purchase of Twitter. But now, Salesforce — like Google and Disney before it — has decided not to buy the digital platform, leading to a 5 percent drop in the value of the company’s stock. With Salesforce no longer interested, some have reported Twitter’s “suitor pool has apparently winnowed to zero.” Now, some believe that Japan’s SoftBank — which has previously expressed interest — could be next in line to make an offer to the social media platform. Continue reading Salesforce Passes on Twitter, SoftBank Could Be Next in Line

Google to Divide its Index, Enabling Improved Mobile Searches

During a keynote address at Pubcon in Las Vegas last week, Google’s Gary Illyes explained that the company is planning to create a separate mobile index soon that will serve as the primary index the engine uses for responding to search queries. There will also be a separate, less up-to-date desktop index maintained. The plan was first announced at last year’s SMX East. “It’s unclear exactly how the mobile index will work,” reports Search Engine Land. “For example, since the mobile index is the ‘primary’ index, will it really not be used for any desktop queries? Will it only contain ‘mobile-friendly’ content? How out-of-date will the desktop index be?” Continue reading Google to Divide its Index, Enabling Improved Mobile Searches

Could Twitter Better Serve Communities as a Social Nonprofit?

While Twitter has shown its potential as a communication and news-sharing platform, and continues to experiment (for example: streaming deals with the NFL and a SoundCloud partnership), the company has struggled to turn a profit and satisfy investors. With all the recent hype surrounding a possible acquisition, NPR asks if “it’s worth pondering the idea of Twitter getting out from under the pressures of Wall Street and turning itself into a nonprofit.” Rather than bending to the relentless pressure of competing for growth and profit, pursuing ad revenue and adjusting how its algorithms sort tweets, the platform could possibly prove most useful to journalists, politicians and grassroots movements if it was “free of investor pressure.” Continue reading Could Twitter Better Serve Communities as a Social Nonprofit?

Twitter Comes to Apple TV, Fire TV, Xbox in Time for Football

Twitter has introduced a new video-centric app available for Apple TV, Amazon’s Fire TV and Microsoft’s Xbox One as the social platform readies its live-streaming debut of “Thursday Night Football.” The new app “will contain only video, photos and tweets curated by the company,” explains The Wall Street Journal. Live streaming is now a major component of the company’s latest business strategy as evidenced by deals with “the NFL, MLB, the National Basketball Association, National Hockey League and Pac-12 Networks for sports, and Bloomberg News and Cheddar for financial news.” Continue reading Twitter Comes to Apple TV, Fire TV, Xbox in Time for Football

Twitter Launches App That Allows Alexa to Read Your Tweets

Twitter has introduced an app that enables Amazon’s voice assistant Alexa to read users’ Twitter timelines and topics currently trending on the social network. The new app is called Twitter Reader and it connects to Amazon Echo smart speakers and other Alexa-ready devices. Twitter Reader will recite individuals’ main timelines in addition to trending topics based on location. Users can ask for tweets that correspond to specific trends — or even ask if they have recently been mentioned on Twitter or if any of their tweets have been retweeted. Continue reading Twitter Launches App That Allows Alexa to Read Your Tweets

YouTube, Facebook to Stream Video from Political Conventions

Earlier this week, we reported that Twitter is partnering with CBS News to live-stream video content from the Democratic and Republican National Conventions. Now YouTube and Facebook have announced they also plan to offer live video. Google’s YouTube will serve as the official streamer for both parties’ conventions (as it did in 2012), which this time will include 360-degree video with an option for VR viewing. Facebook plans to set up media lounges at both conventions and has invited 22 media organizations to broadcast from their spaces. Continue reading YouTube, Facebook to Stream Video from Political Conventions

Zendesk Customer Service Product Built on Machine Learning

Zendesk is introducing Automatic Answers, a service that answers a business’s emails from customers, without human intervention. But it’s far more sophisticated than today’s well-known auto-responders, having been built on a machine-learning platform that in-house data scientists and engineers have been developing for some time. The platform is also used for another Zendesk service, Satisfaction Prediction, which helps determine the customer experience. Automatic Answers will be rolled out later in the year. Continue reading Zendesk Customer Service Product Built on Machine Learning

Twitter Plans to Live-Stream Political Conventions This Month

Twitter announced that it is partnering with CBS News to live-stream the upcoming Democratic and Republican National Conventions. In the company’s latest step toward ramping up its live news and entertainment broadcasting, Twitter will make convention videos available on its desktop and mobile apps via a live feed from the CBSN digital streaming news service. The social platform will also provide a stream of related tweets for real-time commentary. Live events, including the Academy Awards and Grammys, have been popular for online conversations across Twitter. Continue reading Twitter Plans to Live-Stream Political Conventions This Month

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