The U.S. saw record Cyber Monday sales, with shoppers dropping $12.4 billion, according to Adobe Analytics, which tracked roughly 1 trillion retail website visits resulting in purchases of more than 100 million products. Top-selling items included Hot Wheels toys, Microsoft’s Xbox Series X game console, televisions and small kitchen appliances. Spending was up by 9.6 percent over last year’s event, according to Adobe, which crowned Cyber Monday 2023 “the biggest online shopping day of all time.” Although consumers continue to fret about the economy, sales were propelled by discounts and offers to “buy now, pay later.” Continue reading Cyber Monday Marks Biggest U.S. Online Shopping Day Ever

The Federal Trade Commission has filed suit against Amazon, alleging the e-commerce giant surreptitiously enrolled millions of people in the $139 per year Amazon Prime program, and once subscribed made it difficult for them to cancel. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC Chair Lina Khan said, citing “deceptive user-interface designs known as ‘dark patterns’ to trick consumers into enrolling in automatically renewing Prime subscriptions.” Continue reading FTC Sues Amazon Over Deceptive Practices Involving Prime

Ring founder Jamie Siminoff announced that he is stepping down as CEO of the company five years after it was picked up by Amazon. The inventor of the popular video doorbell says that invention is his true passion so he plans on creating new products for Ring as its chief inventor. Discord COO Liz Hamren has been named the new chief exec at Ring. “Liz has a long history in consumer devices and subscription services, building and launching some of the most innovative and beloved consumer products from Oculus to Xbox and more,” wrote Siminoff in a company blog post. Continue reading Ring Founder Announces His Shift from CEO to Chief Inventor

Google says that by the end of 2021 it will automatically enroll about 150 million Google users and 2 million YouTubers in the company’s two-step verification program. Users will be required to not only enter a log-in password, but also to enter a code sent via text or app or security key. Google declined to say how many of its users had voluntarily enabled the extra security step prior to Alphabet’s new mandate. The move comes as a result of what many describe as consumer apathy in the face of heightened digital dangers. Google, Twitter, Facebook and Instagram have all urged users to adopt two-step verification with lackluster results. Continue reading Google Looks to Improve Security with 2SV Auto-Enrollment

During its streamed media event this week, Amazon introduced new devices including a wheeled robot named Astro and a sale-by-invitation-only Ring autonomous security drone for the home. While the unusual products added sizzle, the focus was largely on basics like its first smart thermostat, updates to the Echo speaker line and Ring security products. Several of the new products appear to target market share of products already on offer, including through Amazon, and many emphasize synergy among Amazon’s hardware brands. The company’s fee-based premium services were also emphasized. Continue reading New Amazon Devices Include Home Robot, Smart Thermostat

Although it didn’t reveal total Prime Day numbers, Amazon stated that small- and medium-size businesses in its marketplace earned $3.5+ billion during the event, a 60 percent increase from last year’s sales and a record for these vendors. It added that third-party sales on Prime Day grew more than Amazon’s own retail business. Prime Day was launched in 2015 and has become one of Amazon’s more crucial retail and marketing events. This year’s event was pushed from July to October due to the COVID-19 pandemic. Continue reading Amazon Notes Prime Day Was a Bonanza for Small Vendors

Amazon announced new smart home devices during its fall hardware event last week, including an expanded Fire Stick collection, redesigned Echo speaker lineup, and Ring in-home drone. Amazon is also launching its Luna cloud gaming service, and introducing Car Cam and Car Alarm to Ring’s lineup. Alexa’s capabilities have expanded, from being able to read books to children to a new security feature, Guard Plus, that can detect sounds around a user’s house and trigger dog-barking to scare off intruders. In times of COVID-19, said Amazon head of devices and services Dave Limp, “our homes have become our offices, our classrooms, movie theaters and more.” Continue reading Amazon Unveils Devices for Gaming, Autos and Smart Home

After announcing its purchase of Eero last month, Amazon said the deal with the company, which makes easy-to-use Internet routers, just closed. According to Amazon senior vice president of devices and services David Limp, Eero will continue to be its own entity within Amazon, similar to Ring and Blink. Eero sells a package of one second-generation hub and two beacons for $400, which was discounted by $100 on the first day of the announcement. The package is enough to connect hardware in an apartment or small home. Continue reading Amazon, Eero Stress Privacy Policies Will Remain the Same

If CES is any indication, 2019 may be the year that voice assistants become more integrated into our daily lives. Amazon and Google went head-to-head in Las Vegas last week with a flood of partnerships touting smart home and CE devices that now support Amazon Alexa and Google Assistant. Among the products featuring voice support included LG’s much-hyped rollable OLED TV; Panasonic’s new 4K OLED TV; Samsung’s 2019 TV lineup; Vuzix Blade AR glasses; an array of speakers, soundbars and headphones; new smart displays from Lenovo, Archos and KitchenAid; and a collection of home security devices, kitchen and bathroom appliances — even toilets. Continue reading CES: Voice Assistants Are No Longer Just for Smart Speakers

At CES 2019, in what some are saying has become an annual battle in recent years, Amazon and Google went mano a mano, with the former’s Alexa voice assistant in one corner, and the latter’s Google Assistant in the other. Since the debut of the voice assistants, this sector’s importance has soared, and both companies have been jockeying for dominance. Amazon stated that more than 100 million Alexa devices have been sold, while Google said its Assistant will be built into one billion devices by the end of the month. Continue reading Judging Current State of Amazon and Google Rivalry at CES

Intel just announced its latest invention: the Neural Compute Stick 2 (NCS2), a self-contained neural network on a thumb drive. NCS2 is intended to make the process of embedding intelligence into Internet of Things and network edge devices faster and easier. Edge devices, which include routers, switches, gateways and a range of IoT devices, are defined as any hardware that controls the flow of data between the boundaries of two networks. The announcement came just before Intel’s first AI developers’ conference in Beijing. Continue reading Intel Launches Neural Network Stick to Embed AI in IoT Devices

Amazon Prime Day — extended to a 36-hour period this time around — broke a number of online shopping records. According to Amazon, this week’s sale was the biggest shopping event in the company’s history, defeating Black Friday, Cyber Monday, and last year’s 30-hour Prime Day. While Amazon does not release specific sales figures, it noted that Prime members around the globe purchased more than 100 million products, while small and medium-sized businesses exceeded $1 billion in sales. In addition, Adobe Analytics reported that large retailers (those with more than a billion dollars in yearly revenue) experienced a 54 percent jump in sales as compared with an average Tuesday. Continue reading Prime Day Breaks Records, Boosts Sales for Large Retailers

Consumers buying smart home and other Internet of Things devices don’t often understand the wider implications of their purchases. The tech companies building these devices are creating ecosystems that could, among other things, determine the future of retail. For example, buying a smart speaker to play music will likely become the consumer’s “access point” for a range of services, including shopping options. Consumers opting into one company’s products may be unknowingly opting out of other companies’ offerings. Continue reading Smart Speakers Could Become Centers of Retail Ecosystems

Although Amazon currently sells a certain number of Google smart home Nest devices, the company has decided to stop doing so, thus ramping up the competition in this space between the two tech behemoths. Nest employees apparently had been expecting the move, which came in a conference call last year when Amazon said it would not list any of the newer Nest products such as the Nest thermostat and Nest Secure home security system. The decision reportedly came directly from Amazon chief executive Jeff Bezos. Continue reading Amazon, Google Ramp Up Competition in Smart Home Market

Amazon just inked a deal to acquire Santa Monica, CA-based Ring for what Reuters says is more than $1 billion. Ring made its mark with its Wi-Fi-enabled doorbells that, via integrated cameras, enable homeowners to see who’s at their front door from their smartphone. The company launched with a video doorbell, now priced at $179, and has expanded to offer other video doorbell versions, and security cameras and systems. Last month, Ring acquired Mr. Beams, Wi-Fi-enabled LED lighting with motion sensing abilities. Continue reading Amazon Expands Smart Home Portfolio with Ring Purchase