Coalition of Small Businesses Aims to Weaken Amazon’s Grip

Trade groups representing small merchants in hardware, office supplies, books and groceries are organizing in 12 cities to form Small Business Rising, a coalition for stronger antitrust laws and enforcement of existing ones. They hope new measures will force Amazon to spin off its own business lines that compete with them. The House Antitrust Subcommittee is already considering such legislation but hasn’t yet introduced a bill. Amazon called the efforts “misguided interventions in the free market.” Continue reading Coalition of Small Businesses Aims to Weaken Amazon’s Grip

Ex-Facebook Scientist Reveals Slow Action on Fake Accounts

A recently fired Facebook data scientist, Sophie Zhang, sent a 6,600-word memo giving specific examples of how the social media company ignored or was slow to act on solid information on fake accounts undermining global politics and elections. That included her proof that, in Azerbaijan and Honduras, government leaders and political parties used fake accounts to shift public opinion. She found similar evidence of coordinated campaigns to impact candidates or elections in Bolivia, Brazil, Ecuador, India, Spain and Ukraine. Continue reading Ex-Facebook Scientist Reveals Slow Action on Fake Accounts

App Store Battle: Epic Sues Apple, Google for Pulling ‘Fortnite’

In an ongoing dispute over Apple’s 30 percent commissions in its App Store, Epic Games, maker of “Fortnite,” threw down the gauntlet by openly encouraging players to pay the company directly, rather than through Apple and Google’s app stores. But within hours of the announcement, Apple removed “Fortnite” from its App Store, noting Epic’s “express intent of violating App Store guidelines.” Google also pulled the game from its Play Store. Epic Games responded by suing the two tech giants in federal court, claiming antitrust violations. Continue reading App Store Battle: Epic Sues Apple, Google for Pulling ‘Fortnite’

Huawei Sues U.S. Over Law Banning Sale of Its 5G Products

Huawei Technologies challenged the constitutionality of the National Defense Authorization Act’s provision that restricts federal agencies from buying any product from the Chinese telecom, its rival ZTE or third parties, such as contractors. One of Huawei’s chairmen, Guo Ping, stated that, in passing this law, “Congress acted unconstitutionally as judge, jury and executioner.” Huawei also opened a Cyber Security Transparency center in Brussels to allay suspicions that it is involved in espionage for China. Continue reading Huawei Sues U.S. Over Law Banning Sale of Its 5G Products

YouTube Grows Investment in Creators for Change Program

In light of how bad actors use online platforms to sow dissension and disinformation, many beleaguered tech behemoths have added another tool in its arsenal to fight this problem: so-called counterspeech initiatives. The term is based on Supreme Court Louis Brandeis’ statement that the best remedy for bad speech isn’t silence but more speech. YouTube — in addition to Redirect Method, which sends users searching for terrorism-related keywords to videos offering an alternative view — has its Creators for Change program. Continue reading YouTube Grows Investment in Creators for Change Program

Facebook Faces Another Privacy Issue Due to Software Bug

Facebook revealed that a software bug was live for 10 days during May and, as a result, may have affected up to 14 million users. The company explained that millions of users who believed they were sharing privately with their friends or small groups may have actually shared their information publicly; the bug apparently updated the audience selector to “public” without notifying users. Facebook announced it plans to contact the individuals that may have been impacted. “We’d like to apologize for this mistake,” said Facebook’s chief privacy officer Erin Egan in a statement yesterday. Continue reading Facebook Faces Another Privacy Issue Due to Software Bug

Facebook Aims to Balance New Services with Protecting Data

At Facebook’s F8 conference, chief executive Mark Zuckerberg unveiled the company’s new “Clear History” tool that gives users the ability to clear their browsing history on the social media platform. The tool is still under construction — Zuckerberg said it will take a few months to build — so there were no further details about its user interface, but Facebook said that, in addition to clearing browsing history, users will also “be able to turn off having this information stored with your account.” Continue reading Facebook Aims to Balance New Services with Protecting Data

Amazon Invites Long-Shot Cities to Make Their Case for HQ

Amazon’s invitation for U.S. cities and states to submit proposals for its second headquarters has ignited a frenzy of interest. The new headquarters is estimated to bring a $5 billion investment and 50,000 jobs, which led governors, mayors and other officials to invest in everything from professionally produced promotional packets to PR stunts to attract attention. In the process, some cities may be spending more than they should on what is essentially a long shot. The initial bidding process ends on October 19. Continue reading Amazon Invites Long-Shot Cities to Make Their Case for HQ

Students Discuss Their Media Habits at ETC Member Meeting

The ETC@USC has produced a 10-minute highlights reel edited from a one-hour discussion with a panel of eight USC students that took place at the ETC’s April 6th All Members Meeting. The panel of undergraduates included students studying business, the arts, journalism and technology. The students discussed what motivates them to go to a movie theater, the role of big screen TVs in their lives, what they think of VR and AR, what they would buy if they were given $3,000 to spend on entertainment, and a number of other interesting topics. Visit the ETC website or YouTube channel to access the video.

Continue reading Students Discuss Their Media Habits at ETC Member Meeting

NAB 2017: Pre-Conference Sessions Examine Virtual Reality

It was clear from the SMPTE Future of Cinema sessions and the Post Production World sessions on VR that the NAB community has moved beyond defining virtual reality to how to address specific challenges and questions. Industry leaders gathered in Las Vegas to discuss the latest in VR production and post production, covering areas such as audio, video, hardware and more. Discussions during the pre-NAB weekend sessions also addressed compelling issues related to augmented reality, artificial intelligence, deep learning — even ethics, PR and marketing. Continue reading NAB 2017: Pre-Conference Sessions Examine Virtual Reality

Twitter Shifts Gears, Describes Itself as a Place to Get News

After years of struggling to effectively define its purpose, Twitter CMO Leslie Berland told a CES audience that the company has overcome that challenge. According to Berland, the platform no longer views itself as a social network, but rather a place to go for the latest news and world events as they unfold. “The beauty of Twitter is that you can see all sides of any conversation that is happening at any moment in time,” she said, placing an emphasis on neutrality. Instead of denying the many terms and clichés used to describe Twitter in the past, she embraces them. “We were a platform, a product, a service, a water cooler, a time square, a microphone, and we are every single one of those things,” she said. Continue reading Twitter Shifts Gears, Describes Itself as a Place to Get News

Zappos Holacracy Management Strategy Roils its Employees

When Zappos chief executive Tony Hsieh began to implement a radically different management strategy — Holacracy — he knew it would take some getting used to. The system, which is based on self-management, with the idea that the abolishment of hierarchy will promote collaboration, has proven to be a mixed bag. Although some employees are enthusiastic, most are confused. As of now, says chief operating officer Arun Rajan, 18 percent of the company, which equates to 260 people, has taken the generous buy-out package. Continue reading Zappos Holacracy Management Strategy Roils its Employees

Social Ads Aimed at Journalists Becoming More Sophisticated

Marketers and advertisers have targeted ads to journalists and “influencers” for some time. But the practice is getting more advanced and pervasive, as Facebook, Twitter and other social media companies offer more granular targeting tools. In fact, the latest efforts now target customized messages to journalists as specific publications, such as The New York Times, The Wall Street Journal or USA Today. Reaching individuals who work in media can now be accomplished in a variety of ways, including using profile or email information.

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YouTube Takes Cue from Netflix, Blames ISPs for Slow Video

YouTube recently started pointing at Internet service providers when it comes to problems with video playback. When a YouTube video experiences buffer or playback issues, a message that reads “Experiencing interruptions?” now appears under the video. Clicking “Find out why” takes users to a new Google page that lists video playback quality for ISPs of different countries. Last month, Netflix posted alerts blaming a crowded Verizon network when customers experienced grainy video. Continue reading YouTube Takes Cue from Netflix, Blames ISPs for Slow Video