Verizon Intros LTE SmartHub to Manage Connected Devices

Verizon announced the release of its $200 integrated smart home control interface and Wi-Fi hot spot called SmartHub. Designed for managing your connected devices, SmartHub features its own dedicated LTE line, which enables connectivity to a variety of devices, including phones and laptops. SmartHub also supports an HD Voice feature for making calls over the Verizon network, and “has its own battery, which means it maintains your home phone and Internet connection in the event of a power outage,” explains Android Police. “It’s not clear if there will be special data plans for the SmartHub,” and a full list of the devices that work with SmartHub has yet to be unveiled, although Verizon did reference Nest and Kwikset. Continue reading Verizon Intros LTE SmartHub to Manage Connected Devices

Tech Companies Urge White House to Leave Encryption Alone

Tech companies in the U.S. are urging the Obama administration not to impose policies that could potentially weaken encryption systems created to protect the privacy of consumers. “We are opposed to any policy actions or measures that would undermine encryption as an available and effective tool,” stated a letter to President Obama this week from the Information Technology Industry Council and the Software and Information Industry Association, representing companies such as Apple, Google, Facebook, IBM and Microsoft. Continue reading Tech Companies Urge White House to Leave Encryption Alone

NSA Preps Shutdown of Controversial Phone Tracking Program

After the Senate declined to reauthorize the bulk collection of phone records, the National Security Agency began shuttering its controversial counter-terrorism program over the weekend. The Senate failed to reach an agreement to extend the program beyond May 31, when the law used to authorize it will expire. Some intelligence and law enforcement officials have argued that the program is crucial to tracking terrorists. While the Senate rejected two bills that would have continued the program, some believe an agreement could still be reached before the deadline. Continue reading NSA Preps Shutdown of Controversial Phone Tracking Program

Facebook Messenger Growing Rapidly with 500 Million Users

Just three months after Facebook cut off the messaging capabilities from its mobile app, the company’s standalone messaging app, Facebook Messenger, now has 500 million monthly active users. That’s a 150 percent increase over last year. Much of the success is thanks to David Marcus, the former CEO of PayPal that took over the Messenger operation. In the future, Marcus and Facebook CEO Mark Zuckerberg plan to integrate payments and possibly advertising into the Messenger app. Continue reading Facebook Messenger Growing Rapidly with 500 Million Users

Hootsuite Takes Customer Service from Twitter to Phone Calls

Many consumers have found that the fastest way to get a response from a company is to send a tweet, but the 140-character length and the public nature of the social network limit the conversation. Hootsuite Media, the maker of the popular social media management app, is rolling out a solution: a feature that allows businesses to initiate calls with their customers via Twitter. Consumers who send the company tweets will get a reply with a phone number so that they can talk offline. Continue reading Hootsuite Takes Customer Service from Twitter to Phone Calls