Video live-streaming service Twitch, which saw a 40 percent increase in channels in 2020, released its first transparency report featuring details on how it provides security for its 26 million daily users. The Amazon-owned company has always struggled to control harassment and hate speech but even more so during its meteoric growth spurt, especially since live content is harder to control. The new report acknowledges that challenge, noting it’s relied on volunteer moderators and user reports as well as its AutoMod tool, introduced in 2016. Continue reading Twitch Report Details the Challenges of Curbing Toxic Speech

Amazon-owned Twitch debuted tougher guidelines on sexual harassment and hateful conduct, broadening its definitions of both offenses and separating them into a new category that will be subject to more aggressive action. Under the new rules — its biggest update in almost three years — the live-streaming platform frequented by video-game players will ban unsolicited links to nudity, lewd or repeated comments about anyone’s physical appearance, comments about immigration status and displaying the Confederate flag. Continue reading Twitch Announces New Policies on Harassment, Hate Speech

Twitter’s desktop interface hadn’t been tweaked in seven years and its technology was woefully out of date. The company began working on a redesign of the site in 2017 and started beta-testing it in September 2018. After showing it to more users in January, Twitter finally released it widely this week. The new three-column design is faster, but other changes are subtle. According to Twitter senior director of product design Mike Kruzeniski, much of the design changes focus on “simplification.” Continue reading Twitter Releases Web Redesign That Highlights Community

Almost a year ago, two of Twitter’s top executives decided that banning all speech considered “dehumanizing” would be a solution to making its site safer. This week Twitter unveiled its official guidelines of what constitutes dehumanizing speech — and they now solely focus on religious groups, representing a retreat from some of Twitter’s first unofficial rules. The company said the narrowing of its scope is due to unexpected obstacles in defining speech for its 350 million users who speak 43-plus languages. Continue reading Twitter Guidelines Narrow Scope of Dehumanizing Speech

Facebook has changed its policy to make it much easier to take down fraudulent pages and groups, in its efforts to suppress fake news and propaganda. Up until now, a troll has been able to create multiple fake pages and Facebook has had to close each page or group individually. Facebook stated, it “may now also remove other Pages and Groups with similar names that are maintained by the same person, even if that specific Page or Group has not met the threshold to be unpublished on its own.” Continue reading Facebook Expands Its Takedown Powers Over Fake Content

Since YouTube debuted YouTube Kids three years ago, parents have complained about their ability to control the content. Now, the company is adding three features to respond to those concerns. A white-list feature parents requested allows them to handpick the content for their children. The company also introduced pre-screened content with partners, including, initially, Sesame Workshop and PBS Kids. Third is an option to set search settings to only permit channels “verified by the YouTube Kids team.” Continue reading YouTube Launches Parental Control Features for Kids Service

Amazon-owned game streaming platform Twitch introduced a new feature yesterday called “Rooms.” First announced at TwitchCon in October, the always-on chat room feature is now available for web and mobile (for now, creators can host up to three public or private Rooms). Individuals with a Twitch account have the ability to create custom chat rooms accessible from the Stream Chat feature on channel pages. Channel owners can specify which users get access, such as followers, moderators or subscribers. The rooms can also be created based on shared interests, such as spoilers. Continue reading Game Streamer Twitch Debuts Always-On Chat Room Feature

In the wake of the abrupt dismissal of Reddit employee Victoria Taylor, CEO Ellen Pao apologized to the site’s disgruntled users, acknowledging a history that goes back several years of broken promises and poor communication. But apologies by Pao and co-founder/executive chairman Alexis Ohanian haven’t yet mollified users, who are circulating an online petition demanding Pao’s termination. The 10-year old San Francisco-based company has 70 to 80 employees but relies on its power users to govern the site. Continue reading Reddit Chief Promises Better Communication with Community