Zoom Communications kicked off its Zoomtopia 2023 confab with innovations underpinned by artificial intelligence. It’s showpiece, Zoom Docs, is a collaboration tool built from the ground up around AI. The modular workspace integrates with Zoom and third-party apps as a way to streamline teamwork, manage projects and stay organized. Scheduled for general release in 2024, Zoom Docs combines traditional document functionality with AI assists for things like adding content generated from Zoom Meetings to docs, summarization and search. Zoom Docs leverages the power of the previously announced Zoom AI Companion, a GenAI assistant that just got whiteboard capability. Continue reading Zoom Reveals Upcoming Collaboration Tools Powered by AI

Financial software giant Intuit is adding a customer-facing AI assistant to work with individuals and small businesses. Intuit Assist is being integrated across Intuit products starting with TurboTax and expanding to QuickBooks, Credit Karma and Mailchimp. Assist will be embedded across Intuit’s products via a common user interface, allowing customers to get personalized recommendations via contextual datasets. The generative AI assistant was built using Intuit’s Generative AI Operating System, a proprietary corporate model dubbed GenOS, launched in June. Intuit is working with OpenAI to accelerate GenAI app development on GenOS. Continue reading Intuit’s GenOS Spawns Its First Customer AI Product: ‘Assist’

The European Union has agreed to a data sharing agreement with the United States, bringing to a close a years-long negotiation that saw U.S. national security concerns bump up against European privacy rights. The new EU-U.S. Data Privacy Framework — which replaces a previous iteration, the Privacy Shield, invalidated by EU courts in 2020 — was a focus of Big Tech. Under the new agreement, Europeans can lodge formal objections when they feel their personal information has been improperly accessed by American intelligence agencies, with an independent judicial review body, the Data Protection Review Court, established to evaluate such claims. Continue reading U.S. and EU Formally Adopt Long-Awaited Data Sharing Deal

Intuit is acquiring global newsletter and email marketing platform Mailchimp in a cash and stock deal valued at $12 billion. Intuit, which makes software products including TurboTax, says it plans to integrate Mailchimp with its QuickBooks accounting software to help small and medium-sized businesses acquire and retain customers, Intuit CEO Sasan Goodarzi said in a statement. Mailchimp has “a lot of customer data. We have all the purchase data,” Goodarzi told investors last week. The deal follows Intuit’s 2020 purchase of Credit Karma for $7.1 billion. Continue reading Intuit Purchasing Email Marketer Mailchimp in $12 Billion Deal

Marketing platform Mailchimp just launched its own entertainment division, Mailchimp Presents, to produce short-form original series, movies and podcasts with a focus on the common experiences and struggles of entrepreneurs and small business owners. “These folks are often isolated, thinking about work all the time,” said Sarita Alami, production lead of Mailchimp Presents, and the company’s senior manager of brand marketing. “We have this great opportunity to create content that resonates with them in a way that hopefully reminds them that they’re not alone.” Continue reading Mailchimp Aims For Entrepreneurs with Entertainment Unit

After Facebook chief Mark Zuckerberg and his colleagues debated for weeks what to do about Alex Jones’ far-right, conspiracy-focused Infowars, Zuckerberg finally made the decision to ban Infowars content from the platform. Jones has millions of followers who endorse theories such as the Sandy Hook massacre being a hoax enacted by gun-control supporters. Prior to Facebook’s ban, company execs gave vague, unsatisfactory answers to questions from lawmakers and journalists. Meanwhile, Twitter execs have also been debating Infowars, but for now have opted not to ban Jones’ content. Continue reading Facebook, Twitter and Other Platforms Struggle With Infowars

As podcasts continue to grow in popularity, more journalists and major media brands are turning to the format. Behind much of the format’s growth is the embrace of native advertising — ads that reflect the tone of the podcast as hosts discuss products during their show or even report on brands as ad spots. Blurring the line between advertising and news has led to a clash between those coming from public radio and those coming from commercial radio. Regardless, evidence suggests that native advertisements are effective. Continue reading Podcasting Embraces Native Ads, Blends Story and Sponsors