Microsoft Chatbot Xiaoice Excels at AI-to-Human Engagement

Unlike Siri, Alexa, Google Assistant and Microsoft’s own Cortana, the latter’s social chatbot Xiaoice (pronounced “Shao-ice”) isn’t constructed simply to answer questions or resolve problems but can also tell jokes, write poetry, and exhibit “empathic computing” abilities. In China, Xiaoice resided on Huawei smartphones and was a weather reader on Dragon TV, a Shanghai TV station. Debuted in China in May 2014, Xiaoice has had more than 30 billion mainly text conversations with 660 million people around the world. Continue reading Microsoft Chatbot Xiaoice Excels at AI-to-Human Engagement

Netflix Plans to Experiment with Lower Price in Asian Markets

Netflix revealed its plan to test a lower-priced tier of its subscription streaming service in certain areas as part of a strategy to boost sales, especially in emerging markets such as Asia. While the company has not committed to specific regions or a time frame, CEO Reed Hastings explained that Netflix is looking to experiment. The move would represent a shift for the company, which has consistently maintained or raised its prices while spending more on new content and local productions to attract new customers. Netflix is not expected to reduce the cost of its lowest tier, but rather introduce an alternate fourth tier with different features. Continue reading Netflix Plans to Experiment with Lower Price in Asian Markets

Amazon Seeks Efficiency While Investing in New Businesses

After decades of unreliable profits, Amazon has had four consecutive quarters with profits over $1 billion, and a net income of $2.9 billion in Q3. Although the numbers exceeded analysts’ expectations, the e-commerce giant also revealed that revenue in its core retail business was below expectations, with sales up 29 percent to $56.6 billion, and sales in its online store rose only 11 percent over the last year, half the pace of a year ago. As a result, discontent investors recently dropped shares 7 percent in aftermarket trading. Continue reading Amazon Seeks Efficiency While Investing in New Businesses

IFPI: Music Streaming Continues its Growth, As Does Piracy

According to an annual report released by the International Federation of the Phonographic Industry (IFPI), music streaming is continuing to rise, with 86 percent of respondents ages 16-64 in 20 top global markets opting for streaming. The report notes that 57 percent of 16- to 24-year-olds use a paid audio service. While nearly half of the time consuming on-demand music is via YouTube, the report finds that terrestrial radio is still relevant. And even though popular streaming services such as Spotify and Apple Music have brought growth to the industry, piracy still remains a problem. Continue reading IFPI: Music Streaming Continues its Growth, As Does Piracy

Netflix Will Continue Broadcast Partnerships, Remain Ad-Free

Maria Ferreras, Netflix VP of business development for EMEA (Europe, Middle East and Africa), explained that Netflix will not discontinue its broadcast partnerships in which it takes global rights outside a production’s territory of origin. Speaking at the IBC Conference in Amsterdam, Ferreras pointed to a production in partnership with the United Kingdom’s Channel 4 as an example. U.K. producers have been concerned that Netflix would cease these partnerships as it gets deeper into local production. The company also reiterated it would not run ads on its streaming service. Continue reading Netflix Will Continue Broadcast Partnerships, Remain Ad-Free

Spotify Licensing Deals Could Have Impact on Music Industry

Stockholm-based Spotify is making a move that could challenge traditional royalty models and the major record labels that have long led the music industry. Spotify has struck licensing deals directly with a handful of independent artists over the last year, giving the artists a larger monetary cut and ownership of their recordings. The financial details include advance payments of tens or hundreds of thousands of dollars, according to sources, considered “modest” in the music industry. Spotify has released few details about the deals. Continue reading Spotify Licensing Deals Could Have Impact on Music Industry

Amazon Briefly Worth $1 Trillion, Targets India With Hindi Site

Amazon’s shares rose to $2,050.50 on Tuesday, pushing the company’s value to over $1 trillion, making it the second U.S. firm to reach that pinnacle since Apple did so early last month. By the end of the day, shares fell to $2,039.51, below the $1 trillion mark. Amazon, which employs more than 550,000 people, generates more than $178 billion in annual revenue and captures 49 cents from every dollar spent on e-commerce. To continue its growth, Amazon is now offering its local Indian website and apps available in Hindi. Continue reading Amazon Briefly Worth $1 Trillion, Targets India With Hindi Site

India Concerned Over Dominance of U.S. Internet Companies

Some Indian leaders are resisting the dominance of U.S. Internet platforms and services such as Facebook’s WhatsApp, Google’s Android mobile operating system and Amazon’s e-commerce business, calling it a form of colonialism and vowing to regulate these foreign companies, especially regarding what they do with users’ personal data and how they might undercut prices offered by local businesses. India’s smartphone market, second largest in the world, is dominated by offerings from China, Taiwan and South Korea. Continue reading India Concerned Over Dominance of U.S. Internet Companies

Competitors Aim to Dominate India’s Digital Payments Market

India’s digital payment market is on fire, mainly due to new easy-to-use apps that also offer discounts and cash bonuses. The country’s banks, postal service and richest man (Mukesh Ambani) are investing in the arena, and even Warren Buffett, through Berkshire Hathaway, is reportedly taking a stake in the country’s leading digital payment company Paytm. Credit Suisse Group estimates that the Indian market will reach $1 trillion by 2023. China, meanwhile, already has a digital payments market valued at $5+ trillion. Continue reading Competitors Aim to Dominate India’s Digital Payments Market

Tech Giants Pushing for More Favorable Federal Privacy Law

Facebook, Google, IBM, Microsoft and other tech companies are lobbying to begin work on a federal privacy law, with the goal of creating regulations that would favor them more than the strict law passed in June by California. The California law, a benchmark in the U.S., gives users the right to know what information tech companies are collecting and why, as well as with whom they’re sharing that data. The Information Technology and Innovation Foundation said its tech company members want to be “a constructive part of the process.” Continue reading Tech Giants Pushing for More Favorable Federal Privacy Law

India Drafts Regulations to Protect Domestic Tech Companies

Although India is one of the world’s biggest, largely untapped open markets, the government there is attempting to control the influence of such U.S. tech companies as Amazon, Apple, Facebook, Google and others. Mimicking China’s regulations to control and protect its population’s data and domestic startups, Indian lawmakers are proposing regulations that are worrying to U.S. tech behemoths that have been eyeing the country — and creating plans to enter it — as a potential source of billion-dollar profits. Continue reading India Drafts Regulations to Protect Domestic Tech Companies

New Research Underlines the Ongoing Strength of P2P Piracy

Anti-piracy company Irdeto has revealed that P2P piracy is booming and still more popular than streaming in several countries. P2P traffic — mostly of the BitTorrent variety — continues to be a significant source of content for streaming portals hosting pirated content. Irdeto’s report comes at a time when Hollywood has focused its attention on streaming sites and services that distribute pirated content. Irdeto’s research examines web traffic to 962 piracy sites in 19 countries where P2P was the “dominant piracy tool.” Continue reading New Research Underlines the Ongoing Strength of P2P Piracy

Facebook’s Plans for Innovation Hub in China Hits Roadblock

Facebook has been planning an “innovation hub” in Hangzhou, China — home to Chinese Internet leader Alibaba Group — to support that nation’s startups and developers as well as increase its own presence in the country. However, the approval that was briefly listed on a Chinese government database has now disappeared and, according to one source, the approval has been withdrawn. Facebook has been blocked in China since 2009, spurring the company to find other ways to position itself there. Earlier this year, it inked an agreement with Xiaomi to build a VR headset for the Chinese consumer market. The company planned to provide training and workshops through the proposed hub.

Continue reading Facebook’s Plans for Innovation Hub in China Hits Roadblock

WhatsApp Hopes Changes Will Reduce Virality and Violence

One day after Facebook said it would remove misinformation that could provoke violence, the company announced tweaks to WhatsApp, saying it would limit the number of groups to which a message could be forwarded on that platform. This specific move — which was requested by the Indian government — came after fake news widely forwarded via WhatsApp led to mob violence and the death of 20 people wrongly suspected of child kidnapping. WhatsApp has over 200 million monthly active users in India. Continue reading WhatsApp Hopes Changes Will Reduce Virality and Violence

Facebook Combats Fake News After Hoaxes End in Violence

In the wake of posts that have incited violence in Sri Lanka, Myanmar and India, Facebook has tweaked its fake news policy and agreed to remove posts that could lead to physical harm. In the incidents that sparked this change, rumors spread on Facebook led to physical attacks on ethnic minorities. The attacks have involved the Rohingya Muslims in Myanmar, Muslims in Sri Lanka, and other attacks in India and Mexico. Changes do not apply to Instagram or WhatsApp, despite the latter’s involvement in incidents in India. Continue reading Facebook Combats Fake News After Hoaxes End in Violence