Google Cloud recently unveiled a new AI-powered service product named Bot-in-a-Box. The feature, available via Google Cloud Platform (GCP) Business Messages, will help enterprises easily manage conversations with their customers. Bot-in-a-Box creates chatbots that can naturally respond to customers’ questions by using Google’s Dialogflow software. The conversational bot does not require any additional coding but will learn directly from businesses’ customer service data. The new product is expected to cut the customer service budget for businesses and improve the service level of chat function on GCP Business Messages. Continue reading Google’s Bot-in-a-Box Brings Conversational AI to Enterprises

In what could be bad news for companies such as Facebook and Google, the European Parliament has voted to toughen limits on the use of consumer data for advertising. The Committee on Internal Market and Consumer Protection (IMCO) voted overwhelmingly under the Digital Markets Act (DMA) to support stricter consent requirements for how personal information is used to serve ads, expanding the draft legislation to include a ban on the commercial use of the personal data of minors. The proposed law blacklists some practices of Big Tech platforms and empowers the EU Commission to undertake investigations, adding sanctions for non-compliant behavior. Continue reading European Union Supports New Restrictions on Targeted Ads

Quantum startup QuEra Computing has emerged from stealth mode with a splashy announcement of $17 million in funding and completion of a 256-qubit device the company says “will be soon accessible to customers.” Launched in 2019 by scientists from Harvard and MIT, the Boston-based firm claims to have already generated $11 million in revenue from its scalable machines in a white-hot quantum space that includes tech giants including Amazon, IBM and Google jockeying for position. QuEra’s approach leverages what the company calls “nature’s perfect qubits,” based on 256-qubit atoms. Continue reading Startup QuEra Is Making Major Strides in Quantum Computing

In what’s billed as a major triumph in the “right to repair” movement, Apple says it will begin selling the parts and tools to allow people to make their own iPhone repairs. The movement gained momentum in July when the FTC announced it would step up enforcement against tech firms that made gadget repairs difficult for consumers and small businesses. Microsoft, which along with Apple, Google and Amazon had lobbied against the FTC effort, in October announced it was joining Dell, HP and Motorola in getting a jump on “right to repair” legislation. Continue reading Apple Self Service Repair Shop Is Good News for Consumers

Facebook’s internal experiments with turning off its News Feed algorithm revealed that users benefit from the often-controversial ranking system. Documents recently parsed by the news media indicate Facebook’s digital formula knows more about what users want than the users themselves when it comes to deciding which posts people see and in what order. The news comes as both the House of Representatives and Senate consider bills that would require social media platforms to offer users the option of disabling what’s known as “automated content recommendations.” The bills follow whistleblower allegations that Facebook’s News Feed is damaging to users. Continue reading Automated News Feed May Be Good for Facebook and Users

GeForce NOW’s six-month $100 tier that let’s players game using the equivalent of an RTX 3080 rig has officially been proclaimed “a big deal” by tech media, due to the fact that the top-rated $700 graphics card is virtually unavailable for legions of would-be purchasers (described as camping out at stores and resorting to truck heists to obtain them). After Google’s Stadia service was shuttered in February, some questioned whether cloud gaming had a viable future. First movers in the game space seem to feel GeForce NOW has provided a quality option. Continue reading Nvidia Brings Power Gaming to the Cloud with GeForce NOW

About 76 percent of adults believe Facebook makes U.S. society worse while 11 percent say the social network makes society better and 13 find it neutral, according to a new CNN poll by SSRS. Roughly 50 percent said they know someone who bought into a conspiracy theory they read about on the site. Meanwhile, Facebook parent Meta Platforms says that beginning January 19 it will discontinue advertisers’ ability to target users based on their history of accessing content about health, ethnicity, politics, religion, sexual orientation and myriad other topics. The change applies to Facebook, Messenger and Instagram. Continue reading Facebook Negatively Impacts Society, According to CNN Poll

Game developer Zynga says it will launch the new HTML5-based game “Disco Loco 3D” exclusively on the social app TikTok. The single-player endless-runner game sees players collecting dance moves while avoiding obstacles as they walk down a catwalk, similar to Zynga’s “High Heels.” TikTok says the Zynga pairing aims to test its audience’s general interest for in-app games, and says it’s exploring opportunities with other game companies. Mobile games formatted in HTML5 are an economic way to reach a large audience of global users, including in emerging markets where low-memory devices on 2G and 3G networks are the norm.  Continue reading TikTok Tests Whether Users Will Enjoy In-App Mobile Gaming

YouTube announced it plans to expand into e-tailing with the launch of Holiday Stream and Shop, a week-long live-streaming event in which hand-picked social media stars will use the video platform to offer their own merchandise as well as branded goods. YouTube, which is part of Alphabet’s Google, has for years teased the idea of introducing online shopping, but the concept gained momentum when the COVID-19 pandemic triggered explosive growth in e-commerce. Meanwhile, NBCUniversal also plans an interactive live-streamed shopping experience. Continue reading YouTube Tests Shoppable Video, Holiday Live-Stream Events

Google has purchased $1 billion of CME Group’s stock in a deal that will move the financial giant’s core trading systems to the Google Cloud. This 10-year partnership is all but guaranteed to boost Google Cloud’s bottom line, as well as improve its fourth-place market share. Google Finance calls Chicago-based CME “the world’s largest financial derivatives exchange,” trading in asset classes that span agricultural, currencies, energy, stock indexes, cryptocurrencies and more. However, the financial-services sector has lagged behind other industries when it comes to moving to the cloud, partly due to regulatory oversight and security concerns regarding client data. Continue reading Google Cloud Lands Exchange Giant CME in $1B Equity Deal

The Biden administration ordered federal agencies to patch roughly 300 cybersecurity vulnerabilities believed to expose government computer systems to potentially damaging intrusions. About 200 of the threats were discovered by cybersecurity experts between 2017 and 2020, while another 90 flaws were found in 2021. All are known to be used by malicious cyber actors, said Cybersecurity and Infrastructure Security Agency director Jen Easterly in a statement accompanying the directive. The agencies have been given two weeks to patch the 2021 threats and six months to fix the older defects. Continue reading Biden Administration Orders Agencies to Repair Cyber Flaws

Google says that by the end of 2021 it will automatically enroll about 150 million Google users and 2 million YouTubers in the company’s two-step verification program. Users will be required to not only enter a log-in password, but also to enter a code sent via text or app or security key. Google declined to say how many of its users had voluntarily enabled the extra security step prior to Alphabet’s new mandate. The move comes as a result of what many describe as consumer apathy in the face of heightened digital dangers. Google, Twitter, Facebook and Instagram have all urged users to adopt two-step verification with lackluster results. Continue reading Google Looks to Improve Security with 2SV Auto-Enrollment

The first Amazon-branded televisions are now available. The Amazon Fire TV 4-Series models start at $370, while the Amazon Fire TV Omni Series — which come Alexa-enabled for voice control — start at $410 for a device marketed as an all-in-one entertainment solution for streaming, subscription TV, gaming, music and more. Amazon’s branded TV launch comes as Comcast throws its hat in the ring with its XClass sets built by Hisense. They join an already vibrant field, with players including Apple, Google, Roku, TCL, Samsung, LG and Vizio competing for market share. Continue reading Amazon Ships Its First Fire TV-Branded 4K Smart TV Models

President Joe Biden has paved the way for a potential Democratic majority at the Federal Communications Commission, nominating Gigi Sohn to fill the fifth commissioner slot, vacant since Ajit Pai resigned in January. Jessica Rosenworcel, who stepped up as acting chairwoman when Pai left, has been nominated as permanent chair. Sohn, a public interest lawyer with 30 years of experience in communications and technology policy, spent three years as counselor to Obama administration FCC chair Tom Wheeler. In that capacity, she championed net neutrality and Title II common carrier rules that were adopted in 2015, only to be jettisoned in 2017 under Pai. Continue reading Biden Reveals FCC Chair and New Commissioner Nominees

Amazon has officially opened the AWS Center for Quantum Computing, a two-story building on the northeast corner of the Caltech campus in Pasadena that both the technology company and the university hope will transform the future of computing. Amazon announced in 2019 it was building the center to “bring together the world’s leading quantum computing researchers and engineers in order to accelerate development of quantum computing hardware and software.” The AWS CQC will be run by Oskar Painter and Fernando Brandao, physics professors on leave from Caltech to help Amazon establish the new facility. Continue reading Amazon Establishes Quantum Computing Facility at Caltech