New Federal Program to Make Internet Access Available to All

The Biden Administration has secured private sector commitments designed to provide free or reduced-rate Internet to American families. As part of the Bipartisan Infrastructure Law, the Affordable Connectivity Program (ACP) allows tens of millions of U.S. households to lower their monthly bills or sign-up for new service. Among the 20 leading Internet providers participating in the plan, which reaches more than 80 percent of the population, are AT&T (Spectrum), Comcast (Xfinity) and Verizon. The list also includes smaller rural providers such as Jackson Energy Authority in Tennessee and Comporium in North Carolina. Continue reading New Federal Program to Make Internet Access Available to All

Discovery Launches Streaming Service on Multiple Platforms

Discovery launched its discovery+ streaming service in the U.S. this week, which can be downloaded from an extensive list of platforms, including Amazon Fire TV, Fire Edition TVs, Apple TV, Android TV, Roku, Samsung Smart TVs (2017 and newer), Xbox One and Xbox Series X/S (but not PlayStation 4 or 5), on mobile via Android and iOS, and via the web on Chrome OS, macOS and Windows PCs. TVs with built-in Chromecast or AirPlay support can cast content from the app. The SVOD service launches with more than 55,000 episodes from channels including Animal Planet, Discovery, Food Network, HGTV, ID, OWN, TLC, Travel Channel and others. Continue reading Discovery Launches Streaming Service on Multiple Platforms

Verizon Adds More Wireless Subscribers via Disney+ Offer

Verizon Communications added 790,000 prepaid phone connections during Q4 2019, compared with 653,000 during the same period a year earlier, surpassing the expectations of JPMorgan Chase analysts who predicted 750,000 such connections. A free one-year Disney+ subscription for Verizon wireless customers may have helped lure new customers. AT&T added 229,000 postpaid connections and T-Mobile US added 1,000,000. Postpaid customers typically pay monthly under longer-term contracts and are less likely to change providers. Continue reading Verizon Adds More Wireless Subscribers via Disney+ Offer

Verizon to Drop Cable Bundles in Favor of Customer Choice

To prevent further cord-cutting, Verizon Communications is abandoning traditional cable bundles. Fios customers will be able to select Internet speeds and TV packets separately, at preset rates, and can change their services on a monthly basis. Verizon senior vice president Frank Boulben stated that customers can then avoid promotional pricing that expires — and then skyrockets. Altice USA, Comcast and Charter Communications are offering lower cost wireless plans for Internet/TV customers. Continue reading Verizon to Drop Cable Bundles in Favor of Customer Choice

Verizon Offers Free Disney+ for Unlimited Data Customers

Verizon Communications, the largest U.S. wireless provider, will provide a year of free access to Disney+ for its customers who have unlimited data plans. About half of Verizon’s 100+ million customers currently pay for an unlimited data plan. Disney’s new film and television streaming service will debut November 12 and cost $6.99 per month. Verizon will also offer a year of free Disney+ to its FiOS Internet and 5G home broadband subscribers. Disney+ is one of several new streaming services targeting Netflix’s dominance. Continue reading Verizon Offers Free Disney+ for Unlimited Data Customers

Verizon to Launch 5G Fixed Wireless Home Network Service

Verizon announced the formal commercial rollout of a 5G fixed wireless home network service in all its 5G enabled markets by year’s end. The new offering will combine the telecom’s broadband product Fios with its 5G Home product by taking advantage of their shared network architecture. Verizon plans to bring this new package to select areas in 30 cities. The move will provide the company with a pathway for expanding its home connectivity business at the same time it presents fresh options to consumers. Continue reading Verizon to Launch 5G Fixed Wireless Home Network Service

Verizon Partners with Google to Offer YouTube TV Service

Verizon announced a deal with Google yesterday that will bring YouTube TV to Verizon’s wireless, 5G Home and Fios broadband customers across the platforms of their choosing. “We were first in the world to bring commercial 5G to our customers and now another first on the content front as we offer our customers access to YouTube TV on whatever platform they choose,” said Erin McPherson, head of content strategy and acquisition for Verizon. YouTube TV offers 70 networks worth of live TV that is viewable on smartphones, tablets, computers and TVs. Continue reading Verizon Partners with Google to Offer YouTube TV Service

Verizon Plans to Introduce 5G Residential Broadband in 2018

In late 2018, Verizon Communications will begin to sell 5G home broadband services in three to five cities, first in Sacramento, California. All these cities are expected to be outside the Northeast U.S. region where it has a landline business and also offers its FiOS high-speed fiber-optic Internet service. To access the 5G signal, customers will have a box in their windows to convert it to Wi-Fi inside the house. If Verizon succeeds, it could compete in cities where most users have access to only one broadband provider. Continue reading Verizon Plans to Introduce 5G Residential Broadband in 2018

Starry to Roll Out Fast, Affordable, Wireless Internet Service

Following the shutdown of Aereo, Chet Kanojia is back with a new venture that intends to revolutionize broadband delivery. New York- and Boston-based startup Starry is looking to introduce a test version of its super-fast, wireless Internet service this summer. With its planned July beta release, Starry will join companies such as AT&T, Ericsson, Facebook, Google, Huawei, Qualcomm and Verizon that are working on millimeter wave fixed wireless systems to approach gigabit-per-second service in homes and businesses. Continue reading Starry to Roll Out Fast, Affordable, Wireless Internet Service

Verizon to Offer HBO Now to Broadband, Mobile Video Subs

Verizon Communications has signed a multiplatform deal with HBO that will allow the telecom to offer HBO’s standalone streaming video service to more than 100 million wireless customers in addition to non-Verizon mobile device users. Verizon will offer HBO Now on its upcoming mobile video platform (reportedly to be called Go90) and to its DSL and FiOS broadband customers for $15 a month. Verizon is the latest distributor for HBO’s OTT offering, which initially launched in early April with Apple and Cablevision Systems. Continue reading Verizon to Offer HBO Now to Broadband, Mobile Video Subs

New Verizon Software Delivers Customer Service Intelligence

Verizon showed Rep Guidance, software that provides its FiOS sales and support representatives with individualized data designed to improve customer service and experience, at a recent NY Meetup event. According to a Verizon representative, “It’s about streamlining and simplifying the conversation, fostering a more intelligent, better-informed experience with customers rather than having a back and forth exchange and having the rep ask the customer questions that, frankly, they expect we should know anyway.” Continue reading New Verizon Software Delivers Customer Service Intelligence

ESPN is First to File Suit Against Verizon Over FiOS Bundles

ESPN filed a lawsuit Monday in New York Supreme Court against Verizon, claiming that Verizon’s new FiOS TV packages — which allow subscribers to purchase a basic set of channels starting at $55 per month, and add tiers of genre-based channels — are in breach of contract regarding ESPN distribution. While Verizon introduced the new packages to attract consumers looking for more flexibility, the company has met resistance from major players such as 21st Century Fox and NBCUniversal regarding current programming agreements. Continue reading ESPN is First to File Suit Against Verizon Over FiOS Bundles

Networks Claim New Verizon TV Bundles Violate Agreements

ESPN, Fox and NBCUniversal claim that Verizon’s newly launched package offerings, that feature cheaper bundles of pay TV channels, violate the terms of their respective agreements. On Sunday, Verizon introduced new flexibility for FiOS subscribers by offering a slim package of channels and optional add-on “channel packs” that feature genre-based channels. A few days prior to the launch, ESPN expressed its objection to being placed in an optional sports tier. Fox and NBCUniversal claim the Verizon plan is also outside the terms of their contracts. Continue reading Networks Claim New Verizon TV Bundles Violate Agreements

Verizon to Debut New Options for its FiOS Service Next Week

To better compete in the changing pay TV landscape, Verizon is planning to introduce more flexibility for subscribers of its FiOS service. Beginning April 19, viewers will have the option of a slim package of channels and will also be able to add “channel packs” that feature genre-based channels (for example: pop culture, lifestyle, sports). Plans will start at $55 per month. Additional packages including 10-17 channels will run $10 a month. In addition, subscribers will have the ability to switch between channel packs after 30 days. Continue reading Verizon to Debut New Options for its FiOS Service Next Week

Verizon Considers Launching a Digital Video Service in 2015

By the middle of next year, Verizon customers could be watching over-the-top live channels and on-demand movies through a digital video service. Chief Executive Officer Lowell McAdam told investors at a conference last week that his company was close to reaching deals with major content providers such as ABC, CBS, Fox, NBC, DreamWorks, and AwesomenessTV. Verizon may even use multicasting technology to broadcast live content to smartphones via a single stream of airwaves. Continue reading Verizon Considers Launching a Digital Video Service in 2015