Remote conferencing services company Zoom Video Communications has become an overnight success as more Americans stay home during the coronavirus pandemic. Zoom, once mainly used by businesses, is now being used for everything from yoga courses to happy hours, but is also stretching the tool’s limits to serve both those who pay for the premium service and consumers who gravitate to the free version. There’s also a dark side to Zoom’s uptick: online trolls who “Zoombomb” meetings, and concerns about the San Jose-based company’s privacy policies. Continue reading Zoom Use Skyrockets, Revealing Privacy and Security Issues

Ireland, where many U.S. tech firms have European headquarters, is investigating Facebook in seven separate cases. Ireland’s data protection commissioner Helen Dixon reported that these probes are among 16 cases looking into Apple, LinkedIn, Twitter, as well as Facebook’s WhatsApp and Instagram. She added that the Irish and EU investigations are “centered on the activities of very big Internet companies with tens and hundreds of millions of users,” which would be “a very large factor when looking at the scale of a fine.” Continue reading Ireland Is Investigating Facebook, Apple, LinkedIn and Twitter

News site 9to5Mac reported that Apple’s FaceTime app, which places audio/video calls over the Internet, had a significant bug: an iPhone user could call another iPhone user and eavesdrop on that person’s conversation through the phone’s microphone — even if the call recipient doesn’t answer the call. The bug was actually discovered a full week before Apple disabled Group FaceTime and stated that it was working to fix it. In that gap, a developer discovered the bug, which was reported in 9to5Mac. Security researchers have dubbed the glitch FacePalm. Continue reading Experts Question Apple’s Security in Light of FaceTime Bug

Apple kicked off its Worldwide Developers Conference in San Jose, California yesterday and, as expected, the major announcements focused on upgrades and improvements rather than new hardware reveals. With the company’s iOS 12, available this fall, Apple is “doubling down on performance,” according to SVP Craig Federighi. Following user complaints that a previous update slowed older iPhones, the new iOS will make devices faster, with improved integration across devices. The company emphasized macOS Mojave, its digital assistant Siri, and a push into augmented reality, as well as a new version of its suite of machine learning apps for iOS devices and tvOS 12’s support for Dolby Atmos. Continue reading WWDC 2018: Apple Announces Improvements and Upgrades

Both Amazon and Google are thinking about turning their respective home speakers — Echo and Google Home — into home telephones. Knowledgeable sources say the tech giants could introduce the feature this year, with the goal of gaining yet more control over consumers’ home lives. But the companies are also finding that it’s not so simple, facing issues related to privacy, telecom regulations and emergency services — as well as the potential that consumers will be wary that their conversations are being recorded. Continue reading Amazon and Google Look to Turn Home Speakers into Phones

The Signal app from non-profit Open Whisper Systems provides end-to-end encrypted messaging, voice calling, and now video chatting. The new feature, along with improved voice calling functionality, comes as part of a beta update for the app’s Android and iOS versions. Signal is a popular choice for activists and journalists who need a private communications platform, but it is still struggling to find a foothold in the mainstream because it sacrifices some popular features for security.  Continue reading Signal App Update Adds Ability to Make Encrypted Video Calls

Life on Air, whose Meerkat debuted at South by Southwest last year and put live streaming on the map, introduced Houseparty, an iOS and Android app for video chatting with friends. Dubbed a “synchronous social network” by the company, the app has operated under the radar for 10 months and now boasts nearly one million users. The question now is if the company can maintain the momentum or whether it will suffer a repeat of its experience in introducing a new sensation — and then losing ground to more sophisticated competitors. Continue reading One Million Friends Video-Chatting with New Houseparty App

Google Duo is a new video chat app that just debuted specifically for mobile. The Verge describes the FaceTime competitor as “fast, easy to use, and devoid of complicated bells and whistles. You tap on the face of the person you want to call, they answer, and you have a one-on-one video chat going.” The single-minded approach is meant to be simple — including the setup process that merely involves a sign-up and confirmation — and “no accounts to create nor friend lists to maintain.” Duo is simply tied to your phone number and contact lists, and is available for both Android and iOS. It does not enable conference calls or desktop calls. Continue reading Fast, No-Frills Video Chat App Google Duo Launches Today

Apple’s Worldwide Developer Conference kicked off yesterday in San Francisco with a two-hour keynote that introduced new enhancements coming to iOS, watchOS, tvOS and Mac OS X (now called macOS). Developer previews of the operating systems are being made available now, with public betas to follow next month, and integration with Apple devices by fall. Among the highlights: live channels and YouTube search are coming to Apple TV, Siri is coming to the desktop, a new SDK invites developers to create Siri apps, iPhone users can dump unwanted apps, Apple Pay is expanded to Safari, Apple Music gets a new interface, and watchOS 3 loads apps seven times faster. Continue reading WWDC: Apple Unveils OS Enhancements, Opens Siri to World

Developers have discovered code within the current version of Snapchat that may offer clues about new features coming to the popular messaging app. While Snapchat may not roll out the features, it does show that the company has been working on ways to ramp up competition with other messaging apps such as WeChat and FaceTime. The hidden code provides a framework for the integration of stickers to sell within the app and an enhanced video chatting system that works more like a phone call. Continue reading Code Reveals Potential Features for Snapchat Including Video

The argument over who owns customers is over. “The customer will own himself more than ever,” says Ipsos executive Jake Dorn. “Who will own the data/metadata and who will make it actual? That’ll have a huge impact on the experience we see in the future.” TiVo executive Evan Young agrees. “We see people rebelling,” he says. “They’re shifting their habits to the media that suits their need, dropping on and off [outlets].” ICM’s Jonathan Perelman adds, “the consumer doesn’t care where it is or how it’s been made.” Continue reading Hollywood & Media: No One Owns Customers, Metadata Rules

In response to Edward Snowden’s revelations of government surveillance of ordinary citizens, many Internet and social media companies responded by creating encryption so advanced that even they couldn’t read users’ communications. Now, many critics say, terrorists and other criminals are using those same platforms because their messages will be safely encrypted from prying eyes of intelligence and government authorities. Among the strongest critic is the U.K. government, which is proposing that such encryption be illegal. Continue reading U.K. Plans to Ban Advanced Encryption to Combat Terrorists

Apple spent several years researching new ways to innovate the television set, and now the company has decided that transparent UHD displays, sensor-equipped cameras and FaceTime capabilities are not worth launching in a new Apple product. Instead, the company plans to continue developing its online television service as an alternative to cable and will redesign the Apple set-top box. This way, the company will be able to uphold its reputation for innovation and high profit margins. Continue reading Apple Shifts UHD TV Plans to a Focus on Apple TV Upgrade

Cloud communications company Twilio provides developers with the tools they need to integrate texting, voice calls, photo messaging, and now videos into their applications. Video capabilities would make it easier to video chat with customer service representatives on service apps, for example, or interact with other players on gaming apps. Twilio’s video service is a more affordable and easier option for developers to incorporate communication functions into a variety of different software. Continue reading Twilio Helps Developers Integrate Video into Software and Apps

On February 25, ABC will air an episode of “Modern Family” called “Connection Lost” that addresses how parents attempt to communicate with their disinterested children via technology. The production marks a first in that it was shot almost exclusively on mobile devices, including Apple’s iPhone 6 and iPad Air 2. During the episode, the TV screen will often resemble character Claire Dunphy’s MacBook screen featuring a mock-up of Apple’s OS X Yosemite (the show was produced in October when Yosemite was still in beta). Continue reading ABC to Broadcast Sitcom Episode Shot on iPhones and iPads