Google and Amazon Remain Leaders in Smart Speaker Market

Smart speakers continue their popularity, with nine million units shipped in Q1 2018, representing a 210 percent jump over Q1 2017, according to Canalys. In a first, global shipments of Google Home speakers surpassed those of Amazon’s popular Echo speakers. “Google shipped 3.2 million Home and Home Mini devices, versus 2.5 million Echo devices shipped by Amazon,” reports VentureBeat. “Google held an estimated 36.2 percent share for the quarter over Amazon’s 27.7 percent — a profound reversal from a year earlier, when Amazon had 79.6 percent of shipments to Google’s 19.3 percent.” Continue reading Google and Amazon Remain Leaders in Smart Speaker Market

Autodesk, Amazon Tweak Digital Assistants to Be More Natural

Autodesk is rolling out a new version of its Autodesk Virtual Agent (AVA) to replace its text-only chatbot in mid-May. AVA features an animated face and a New Zealand accent, with emotional responses that the company hopes will help customers engage. For example, if a customer says he’s having trouble, AVA will frown, say she’s sorry and ask how she can help, explains Autodesk manager of digital support channels Rachael Rekart. In doing so, Autodesk is following a trend of companies installing virtual assistants that are more helpful and personable. Amazon, for example, is updating Alexa to be smarter and more conversational. Continue reading Autodesk, Amazon Tweak Digital Assistants to Be More Natural

Tech Giants Compete in Pursuit of Music Streaming Audiences

Apple, Pandora and Amazon are among those ramping up efforts to differentiate their music services in order to win over subscribers and artists. Second to Spotify’s dominance is Apple Music, which has taken off after an initially bumpy start. Pandora is another major competitor, boasting 74.7 million active listeners of its free music stations, which operate much like traditional radio. SoundCloud reports that it reaches 175 million monthly listeners in more than 190 countries, and Google plans to combine its Google Play Music “All Access” on-demand streaming service with YouTube Red. Continue reading Tech Giants Compete in Pursuit of Music Streaming Audiences

Nearly 20 Percent of Adults Have Access to a Smart Speaker

Nearly one in five U.S. adults — 47.3 million, or 20 percent of the country’s adult population — has access to a smart speaker, according to Voicebot.ai research. In this case, “access to a smart speaker” means having a smart speaker in the home, even if the adult is not the primary user. Unlike smartphones and other personal technologies, not every person in the home is likely to have one. Thus, it’s likely most apt to compare smart speakers to TVs, which took 13 years to reach the 50 million mark versus just two years for smart speakers.

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Amazon Envisions Alexa as a Universal Language Translator

You may soon be able to command “Alexa, Translate” and get sophisticated results. According to sources familiar with the matter, Amazon’s latest aim for Alexa, its popular voice-enabled assistant, is to become a real-time universal language translator. They say the tech giant is “seriously exploring” ways to make Alexa more useful cross-culturally. In order to do so, Amazon must significantly expand Alexa’s current ability to translate basic words and phrases in languages including Spanish, German, French and Italian.

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Google Offers Its AI Chips to All Comers via Cloud Computing

Google, which created tensor processing units (TPUs) for its artificial intelligence systems some years ago, will now make those computer chips available to other companies via its cloud computing service. Google is currently focusing on computer vision technology, which allows computers to recognize objects; Lyft used these chips for its driverless car project. Amazon is also building its own AI chips for use with the Alexa-powered Echo devices to shave seconds off its response time and potentially increase sales. Continue reading Google Offers Its AI Chips to All Comers via Cloud Computing

Startup Simplifies Voice App Development With New Interface

Storyline, a startup founded in September, has launched version 2 of its easy-to-use visual interface designed to help businesses, brands and publishers develop Amazon Alexa skills without the need for extensive coding knowledge. Since 39 million U.S. consumers now own a smart speaker, voice apps are needed, and Storyline hopes that its simple drag-and-drop solution will help foster that growth. The company refers to its approach as the “Weebly for voice apps,” drawing a comparison to the popular, easy-to-use, website-building platform. Continue reading Startup Simplifies Voice App Development With New Interface

Report: About 16 Percent of Americans Own Smart Speakers

NPR and Edison Research released a report this week indicating that about one in six Americans (39 million people) now own a smart speaker, up 128 percent from last January. “Amazon’s Echo speakers are still in the lead, the report says, as 11 percent now own an Amazon Alexa device compared with 4 percent who own a Google Home product,” reports TechCrunch. Amazon and Google promoted their devices heavily and cut prices during the holiday shopping season. “The Echo Dot became a top seller across its site and by manufacturers through the Black Friday weekend.” Continue reading Report: About 16 Percent of Americans Own Smart Speakers

Amazon Lowers Echo Prices to Gain Foothold in Smart Home

It’s a great time to buy a smart speaker, due to Amazon lowering prices of its six Echo devices on Black Friday. Over the Thanksgiving Day weekend, the entry-level Dot — whose price plummeted from $50 to $30 — became the No. 1 seller on Amazon’s website. Amazon, Apple and Google share the same strategy for smart speakers and their virtual assistants: as an entry point to the connected home. But because home speakers’ functionality is limited, consumers don’t see them as necessary and aren’t willing to pay a high price. Continue reading Amazon Lowers Echo Prices to Gain Foothold in Smart Home

Amazon Enters the Workplace with Bow of Alexa for Business

Amazon, which currently dominates the virtual assistant market with its Echo speaker, is now launching Alexa for Business. With Alexa for Business, offices could potentially use the voice-enabled assistant to take care of numerous tasks. It’s a leap of faith since it is still unproven how many businesses would want to install an Echo in every conference room, design relevant programs or even want their employees talking to devices. Companies might also have concerns about sensitive internal information being in the cloud. Continue reading Amazon Enters the Workplace with Bow of Alexa for Business

Amazon Imagines Alexa Will Soon Replace Your Smartphone

Amazon is aiming for a future in which its digital assistant Alexa replaces the smartphone. The future Alexa will evolve from speakers to touchscreens and a new, simpler kind of computing based on voice commands rather than apps. The rationale is that the smartphone has become ever-more complicated, with dozens of apps that distract the user. Developers also have an interest in moving off the smartphone, which has also been shown to have negative health effects. Rather than a distraction, Alexa offers specific interactions. Continue reading Amazon Imagines Alexa Will Soon Replace Your Smartphone

Voice Shopping: Target Expands its Partnership With Google

Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google

Amazon’s Alexa Now Recognizes Up to Ten Different Voices

Amazon stated that an Alexa-enabled device can create a Voice Profile by the user reciting ten phrases to the Alexa app, which allows it to then recognize that individual’s voice. The AI-powered assistant will then deliver results based on the user’s profile or previously enacted preferences. This capability will first be available for shopping on Amazon, Amazon Music Unlimited subscribers, news briefings, calls and messages (not including SMS messages). More features will be unveiled in the future. Continue reading Amazon’s Alexa Now Recognizes Up to Ten Different Voices

Amazon Launches Alexa on Music Apps to Attract New Users

Amazon, ranked third in streaming music, launched virtual assistant Alexa on its Amazon Music apps this week to better compete with No. 1 provider Spotify and No. 2-ranked Apple. Amazon Music will provide a button which users can push to access Alexa “play” commands that will work as they do on Echo. Amazon determined that Alexa is now the primary way that users listen to Amazon Music. Competitor Apple offers its virtual assistant Siri on Apple Music. Meanwhile, Google has decided to stop supporting the Amazon Echo Show on YouTube. Continue reading Amazon Launches Alexa on Music Apps to Attract New Users

Sony, Harman Kardon and JBL Debut New Smart Speakers

At the Berlin trade show IFA this year, manufacturers showed smart speakers that incorporate voice assistants from Amazon and Google. Sony debuted its LF-S50G, one of the first third-party products, including Google Assistant and offering 360-degree sound and a digital clock, due out in December for $200. Another rival is the $250 Harman Kardon Allure, which offers Amazon’s Alexa and features ambient lighting that keeps the music’s beat. In addition, JBL’s new LINK series features three wireless speakers with Google Assistant and Chromecast support. Continue reading Sony, Harman Kardon and JBL Debut New Smart Speakers

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