Consumers Are Using Phones to Control Smart Home Devices

Smartphones could be on their way toward becoming the new remote, as a recent GfK survey of 1,000 Internet users 18 and older found that 89 percent use their phones to control connected home products and services (an increase of 19 percent since 2015). The same respondents indicated that they are now using their phones more than other devices in the home: 83 percent use their smartphones at home, 75 percent use their laptops, 54 percent use PCs, and 34 percent use game consoles. The figures represent increases across all categories when compared to 2015. Continue reading Consumers Are Using Phones to Control Smart Home Devices

Changes to Facebook News Feed Plan to Curb Misinformation

Under pressure from lawmakers, regulators, and some of its two billion monthly active users to fight misinformation, Facebook is tweaking how information is presented on its News Feed. Users in the U.S. will now be able to easily see a news publisher’s Wikipedia page along with a given story and can see how frequently it’s been shared on the social network. Facebook is under renewed criticism following reports that Cambridge Analytica “improperly accessed data on millions of Facebook users,” reports The Wall Street Journal.

Continue reading Changes to Facebook News Feed Plan to Curb Misinformation

Allstate’s Digital Assistant ‘Amelia’ Now Helps Call Center Reps

Allstate’s AI-powered chatbot, Amelia, continues helping the insurance company’s call center employees solve customer service issues efficiently. Since her original deployment in September, she’s already helped these employees with more than 3 million client conversations, answering questions through an instant messaging platform on employee desktops. In January alone, Amelia helped on 250,000 calls. Allstate and other insurance companies are turning to chatbots to stay ahead of insurance-focused startups looking to compete.

Continue reading Allstate’s Digital Assistant ‘Amelia’ Now Helps Call Center Reps

Household Brands Are Competing to Put Tech in Your Kitchen

Brands like Whirlpool, Samsung and Bosch are in a race with tech companies like Google and Amazon to get into your kitchen, a room often considered the heart of a home. According to The New York Times, the goal is to get “Internet-connected appliances and cooking gadgets” like “refrigerators embedded with touchscreens, smart dishwashers and connected countertop screens with artificially intelligent assistants that react to spoken commands” into your home first as the promise of the connected smart home comes closer to reality. But these things remain a hard sell with consumers.

Continue reading Household Brands Are Competing to Put Tech in Your Kitchen

IBM’s New Watson Assistant Helps Develop Virtual Assistants

With the launch of Watson Assistant, IBM is offering a new service that helps companies build their own voice-activated virtual assistants (like Amazon’s Alexa and Apple’s Siri). The new service aims to help companies that want to build these for their own products, using their own datasets. IBM’s pitch includes a belief that companies should want Watson Assistant rather than a competitor because it allows for heightened personalization and privacy. According to IBM, Watson Assistant keeps the data to itself, differentiating it from other virtual assistants.

Continue reading IBM’s New Watson Assistant Helps Develop Virtual Assistants

Nearly 20 Percent of Adults Have Access to a Smart Speaker

Nearly one in five U.S. adults — 47.3 million, or 20 percent of the country’s adult population — has access to a smart speaker, according to Voicebot.ai research. In this case, “access to a smart speaker” means having a smart speaker in the home, even if the adult is not the primary user. Unlike smartphones and other personal technologies, not every person in the home is likely to have one. Thus, it’s likely most apt to compare smart speakers to TVs, which took 13 years to reach the 50 million mark versus just two years for smart speakers.

Continue reading Nearly 20 Percent of Adults Have Access to a Smart Speaker

Amazon Envisions Alexa as a Universal Language Translator

You may soon be able to command “Alexa, Translate” and get sophisticated results. According to sources familiar with the matter, Amazon’s latest aim for Alexa, its popular voice-enabled assistant, is to become a real-time universal language translator. They say the tech giant is “seriously exploring” ways to make Alexa more useful cross-culturally. In order to do so, Amazon must significantly expand Alexa’s current ability to translate basic words and phrases in languages including Spanish, German, French and Italian.

Continue reading Amazon Envisions Alexa as a Universal Language Translator

Amazon, Google Ramp Up Competition in Smart Home Market

Although Amazon currently sells a certain number of Google smart home Nest devices, the company has decided to stop doing so, thus ramping up the competition in this space between the two tech behemoths. Nest employees apparently had been expecting the move, which came in a conference call last year when Amazon said it would not list any of the newer Nest products such as the Nest thermostat and Nest Secure home security system. The decision reportedly came directly from Amazon chief executive Jeff Bezos. Continue reading Amazon, Google Ramp Up Competition in Smart Home Market

Startup Simplifies Voice App Development With New Interface

Storyline, a startup founded in September, has launched version 2 of its easy-to-use visual interface designed to help businesses, brands and publishers develop Amazon Alexa skills without the need for extensive coding knowledge. Since 39 million U.S. consumers now own a smart speaker, voice apps are needed, and Storyline hopes that its simple drag-and-drop solution will help foster that growth. The company refers to its approach as the “Weebly for voice apps,” drawing a comparison to the popular, easy-to-use, website-building platform. Continue reading Startup Simplifies Voice App Development With New Interface

Study Shows Consumers Worldwide Are Warming to AR, VR

According to new research released at CES this week, consumers are warming to the idea of virtual and augmented reality, but their interests are more focused on practical daily applications than gaming. Harris Interactive conducted a study for Accenture across 19 countries and learned that 47 percent of online consumers would be interested in using AR or VR headsets to play games, while percentages jumped into the 50s and 60s regarding consumers interested in learning about travel and new skills, visualizing how clothing would fit, and shopping for household items and furniture. Continue reading Study Shows Consumers Worldwide Are Warming to AR, VR

Top Platforms, Enabling Technologies Expected to Impact CES

Facebook, Amazon, Apple and Google may not all have a big booth with their name on it at this year’s CES, but be sure that their presence will still be felt. For example, we expect dozens of new devices that are “Alexa-enabled” to appear on the show floor. Ever since Amazon Web Services opened up Alexa to the developer community in 2015, voice-enabled devices have really taken off and Alexa has been endowed with hundreds of new “skills.” At CES, we expect to see a wide range of voice-enabled smart speakers and IoT devices, “Made for HomeKit” sensors and devices, more private and hybrid cloud products, and a continued push into VR, AI and live streaming. Continue reading Top Platforms, Enabling Technologies Expected to Impact CES

Artificial Intelligence at CES 2018: Expect More of the Same

If measured in press impressions, 2017 has most definitely been the “Year of AI,” But looking past the hype, a few things are clear: 1) progress in actual machine intelligence capability has been slow and fragmented; 2) applied AI is still the domain of less than 20 companies; and 3) still, machine learning (not AI) is being deployed across enterprise domains of numerous business sectors and creating big value. Similarly, and since it will take another year or two for current advances in machine learning to trickle down to the consumer sector, we’re not really expecting much breakthrough in AI or even machine learning at CES 2018. Continue reading Artificial Intelligence at CES 2018: Expect More of the Same

Amazon Enters the Workplace with Bow of Alexa for Business

Amazon, which currently dominates the virtual assistant market with its Echo speaker, is now launching Alexa for Business. With Alexa for Business, offices could potentially use the voice-enabled assistant to take care of numerous tasks. It’s a leap of faith since it is still unproven how many businesses would want to install an Echo in every conference room, design relevant programs or even want their employees talking to devices. Companies might also have concerns about sensitive internal information being in the cloud. Continue reading Amazon Enters the Workplace with Bow of Alexa for Business

Tech Demand for AI Talent Generates Major League Salaries

As tech companies continue to bet on artificial intelligence powering next generation smartphones, autonomous vehicles, virtual assistants, smart home gadgets and much more, the demand for top AI talent is also on the rise. “Typical AI specialists, including both PhDs fresh out of school and people with less education and just a few years of experience, can be paid from $300,000 to $500,000 a year or more in salary and company stock,” reports The New York Times. Leading names in AI are often earning in the millions from tech titans and negotiating for new contracts in a time frame that rivals professional athletes. In fact, some in Silicon Valley have joked of creating an NFL-like salary cap. Continue reading Tech Demand for AI Talent Generates Major League Salaries

CTA: 170 Million to Purchase Tech Gifts This Holiday Season

According to the Consumer Technology Association, 170 million people (68 percent of U.S. adults) plan to purchase tech gifts this holiday shopping season. While the CTA’s annual report indicates tech spending is expected to only increase 1 percent to $96.8 billion during Q4, it still represents a new record following a strong 2016. “On the surface, it sounds pretty weak, but we saw 3.8 percent holiday growth in 2016,” said Steve Koenig, CTA’s senior director of market research. “That’s a tough act to follow. It’s hard to post 3 percent to 4 percent growth rates year after year.” Headphones, drones, VR headsets, 4K TVs, laptops and smartphones are among the products predicted to be top-sellers. Continue reading CTA: 170 Million to Purchase Tech Gifts This Holiday Season

Page 1 of 3123