Facebook, which bought WhatsApp for $22 billion in 2014, is now testing two free business tools on the messaging service. WhatsApp Business lets small businesses answer customer questions and send updates; larger businesses can avail themselves of another free tool that plugs in to the WhatsApp platform. Facebook is also debuting verified profiles for businesses on WhatsApp, to distinguish them from individuals. Businesses in Brazil, Europe, India and Indonesia, including KLM Royal Dutch Airlines, are testing the new tools. Continue reading Facebook Testing Business Messaging Tools via WhatsApp

YouTube has been testing a feature in select markets that allows the platform to become a kind of mobile messenger. The feature, which began testing in mid-2016, lets users avail themselves of a new tab in the mobile app to send videos to their friends and chat. After a soft rollout to users in Canada at the beginning of 2017, YouTube later launched the new feature in parts of Latin America. The global rollout  this week, but will take a few days to appear on all users’ phones. YouTube also tweaked the user interface in several ways. Continue reading YouTube Introduces In-App Video Sharing and Chat Globally

CBS is assertively growing its digital operations, with an expansion of its CBS All Access streaming service to global territories and the planned launch of a digital sports network in the U.S. later this year. By doing so, the company is following the money: Q2 results this year showed unexpectedly high sales and earnings, boosted by streaming subscription services and college sports. CBS All Access, available in the U.S. for $5.99 per month, is scheduled to launch in Canada in early 2018 and other international markets soon after. Continue reading CBS Bets on Digital, Expanding All Access Streaming Service

Social media giant Facebook announced it now has 2 billion monthly active users. The new milestone comes five years after reaching 1 billion users, and 13 years after Mark Zuckerberg first launched the platform. According to TechCrunch, Facebook leads social apps based on number of logged-in users, “above YouTube’s 1.5 billion, WeChat’s 889 million, Twitter’s 328 million and Snapchat’s estimated 255 million.” Facebook’s WhatsApp and Messenger each have 1.2 billion users, while its Instagram photo-sharing app recently exceeded 700 million. Continue reading Facebook Reaches New Milestone of 2 Billion Monthly Users

Some of the world’s biggest technology companies — namely, Amazon, Microsoft and Google — are investing in massive data centers, dubbed hyperscale computing, to better provide services in the cloud. In that vein, Amazon just announced that it will open an immense network of data centers in Stockholm next year. According to company filings, the three companies spent $31.54 billion in 2016 alone in capital expenditures and leases, in major part linked to improving cloud offerings, which increased 22 percent from 2015. Continue reading Tech Companies Plan to Open Major Data Centers Worldwide

The World Wide Web Consortium (W3C) has formally moved its Encrypted Media Extensions (EME) anti-piracy mechanism to the stage of Proposed Recommendation. The decision of whether or not to adopt the EME standard now depends on a poll of W3C’s members, which have until April 19 to respond. Although the proposed standard has many critics, W3C director/HTML inventor Sir Tim Berners-Lee has personally endorsed it. Engineers from Google, Microsoft and Netflix created EME, which has been under development for some time. Continue reading World Wide Web Consortium Proposes HTML5 DRM Standard

At the HPA Tech Retreat in Indian Wells, Walt Disney Studios executive/HPA founder Leon Silverman opened the discussion with a look at PLF (premium large format) cinemas. “We have unprecedented levels of quality and immersiveness today,” he said. With the new technologies in resolution, color gamut, dynamic range and brightness, however, comes more work in post production houses. “For the people in the [post production] ecosystem, there’s now an exploding variety of color versions,” he said. The panel also addressed trends in theatrical distribution, exhibition, virtual reality and more. Continue reading HPA Tech Retreat Panel Examines the Spectacle of the Theater

During CES, Montreal-based Bluewave privately showed the first Bluetooth aptX HD wireless headphone amplifier. The high-powered, high-fidelity, 24-bit portable solution allows any standard headset to receive near wired quality of the new aptX HD methodology. It also features an onboard MEMS microphone to add telephone conversations to a favorite production headset with the added boost of Bluetooth portability. The $100 GET is truly portable and ultra-compact (45mm x 22mm x 10mm) and weighs only 30 grams. Continue reading Bluewave Showcases GET: 24-Bit Hi-Fi Headphone Amplifier

2016 was the year of the unexpected, says CTA senior director of market research Steve Koenig, referencing Brexit and the election of Donald Trump as U.S. President among other global events. In a presentation on the results of a report conducted by the Consumer Technology Association and GfK on Global Consumer Technology Spending Forecasts, Koenig also broke down trends according to regions, looking at North America, Latin America, Western Europe, Central and Eastern Europe, developed Asia, emerging Asia and Middle East/Africa. Continue reading CTA and GfK Report Examines Tech Trends by Global Region

This year Snap Inc. will go on a roadshow to market its expected IPO, and founder Evan Spiegel is expected to play an out-sized role, with the company’s IPO bankers and executives depicting him as a Steve Jobs-like visionary for millennial products. The goal is to portray Snap as a company that will become a media/content behemoth that can meet and exceed its hoped-for $20 billion to $25 billion IPO valuation, in a class with Apple and Facebook, rather than Twitter, which has deflated since its 2013 IPO. Continue reading Snap Preps for IPO Roadshow, Touting Spiegel as a Visionary

After introducing its Pixel and Pixel XL smartphones, Chromecast Ultra and Daydream View VR headset, Google launched retail venues, with a pop-up Experience Store in New York City and stores within select Best Buy locations in Canada. At the Canadian stores, Google will showcase hardware, offer public activities and create a sense of community, similar to Apple stores. In charge is director of retail marketing Janell Fischer, who worked in Apple’s retail division before joining Google three years ago. Continue reading Google Expands into Retail in Canada with Shops in Best Buy

Facebook launched a picture and messaging application that’s nearly identical to Snapchat, something it has already attempted to do twice. Both previous attempts — Poke and then Slingshot — failed. But this new app, Flash, which is about one-third a big as Snapchat’s Android app for Google’s new Pixel phone, is aimed specifically at emerging markets where Wi-Fi and connectivity are both scarce commodities. This move makes it clear that Facebook hopes to dominate in a market that Snapchat has not yet taken over. Continue reading Facebook Takes on Snapchat with New Flash Messaging App

Yoshua Bengio, a leader in deep learning and professor at the University of Montreal, is opening Element AI, a startup incubator focused on this form of artificial intelligence. The incubator will help develop AI-centric companies coming from both Bengio’s university and nearby McGill University, part of Bengio’s stated goal of creating an “AI ecosystem” in this Canadian city. According to Bengio, Montreal is home to “the biggest concentration in the world” of researchers in the powerful field of deep learning. Continue reading Deep Learning Pioneer Yoshua Bengio Launches AI Incubator

In North America and Europe, Amazon, DHL and UPS are all getting ready to launch fleets of drones to deliver packages. The United Kingdom most likely will be the first country to put unmanned vehicle technology into action because the country’s Civil Aviation Authority (CAA) can address issues without having to adhere to the schedule of an outside authority such as the U.S. Congress. Issues include allowing drones to safely fly out of an operator’s sight and managing multiple airborne drones. Continue reading The UK Is Winning the Race to Launch Legal Drone Deliveries

BlackBerry, whose phones were once so popular they were dubbed “Crackberry,” has licensed its brand to a group owned by Indonesian phone companies. The Canadian company — whose market share is now in the single digits in North America and Europe — made this decision despite the fact that it recently adopted the Google Android operating system. The strategy, led by executive chair/chief executive John Chen, is intended to evolve BlackBerry into a software and wireless device security business. Continue reading BlackBerry Outsources Handset Biz, Shifts Focus to Software