Millions of Net Neutrality Comments to FCC Judged for Fraud

Stanford University released the findings of a study on the comments received by the FCC on its plan to end net neutrality. The FCC received millions of comments from bots that used real identities, making it difficult to determine authenticity. The research analyzed 800,000+ unique comments that were not obviously produced by bots to conclude they were overwhelmingly in favor of net neutrality. The New York attorney general is seeking to determine if false comments swayed legislators in their decision to end net neutrality. Continue reading Millions of Net Neutrality Comments to FCC Judged for Fraud

Gartner Labels AI a Megatrend, MIT Plans AI-Centric College

According to Gartner Research vice president Brian Burke, the democratization of AI is one of the five megatrends impacting emerging technologies. Although AI is currently in the “hype” stage of its evolution, to be followed by disillusionment, by 2020 it is expected to shape 80 percent of new technologies. Pursuant to that prediction, the Massachusetts Institute of Technology (MIT) released plans for a college of artificial intelligence to be built with $1 billion in investment, of which two-thirds has already been raised. Continue reading Gartner Labels AI a Megatrend, MIT Plans AI-Centric College

Google Debuts New Phones, Smart Speaker, Hybrid Laptop

Google debuted its third iteration of Pixel smartphones to rival high-end Apple and Samsung phones. The company also introduced a smart speaker with built-in display and a hybrid laptop/tablet. Although the hardware devices showcase Google’s chops in AI and image processing, they haven’t moved the needle on the company’s sales or market share; its most popular hardware product is a wireless router. Google also unveiled Duplex, a human-sounding bot to be available on Pixel smartphones by the end of 2018 in a few U.S. cities. Continue reading Google Debuts New Phones, Smart Speaker, Hybrid Laptop

Journalists Unveil The Markup to Investigate Tech Algorithms

ProPublica journalist Julia Angwin has worked with programmers and data scientists to uncover the algorithms used by big tech companies such as Facebook and how these tools can be used to promote scams, racial bias and extremist content. Now, with a $20 million gift from Craigslist founder Craig Newmark, Angwin and data journalist Jeff Larson are starting The Markup, a new site focused on investigating technology and its impact on society. Wikimedia Foundation former head Sue Gardner will be executive director. Continue reading Journalists Unveil The Markup to Investigate Tech Algorithms

Facebook and Twitter Execs Answer Questions on Capitol Hill

In Washington DC, as Facebook chief operating officer Sheryl Sandberg and Twitter chief executive Jack Dorsey were concluding testimony on efforts to repel foreign interference ahead of the midterm elections, Attorney General Jeff Sessions dropped a bombshell. He stated plans to convene state attorneys general on September 25 to look at what the Justice Department said is the intentional “stifling [of] the free exchange of ideas on their platforms.” Google, which had been invited to testify, did not send a representative. Continue reading Facebook and Twitter Execs Answer Questions on Capitol Hill

AI-Based Software Automating Mundane Workplace Chores

Artificial intelligence is making its way into the workplace via the back office, automating tasks in accounting, billing, payments and customer service, and is capable of scanning documents, filling out spreadsheets and checking accuracy of records. In early projects, AI bots are following simple rules, observing and making yes-no decisions rather than high-level choices. Bigger things are coming, especially from tech companies like IBM, Microsoft and Oracle, which partner with robotic automation startups. Continue reading AI-Based Software Automating Mundane Workplace Chores

Facebook Deletes Fake Accounts in Windup to Next Elections

Stating that it had detected a political influence campaign potentially targeting the midterm elections, Facebook removed 32 pages and fake accounts that were active around contentious issues across the political spectrum. One was a sequel to last year’s “Unite the Right” rally and another was a campaign to abolish ICE. Facebook was not able to link the pages to Russia, but officials did say that “some of the tools and techniques” were similar to those used by the Kremlin-linked Internet Research Agency (I.R.A.). Continue reading Facebook Deletes Fake Accounts in Windup to Next Elections

Twitter Takes Stronger Stance Against Misinformation, Spam

In May and June, Twitter deleted more than 143,000 apps that violate its prohibition against using its APIs to automate spam and abuse or breach its privacy rules. The big cleanup is part of Twitter’s overall housekeeping, and includes the removal of “suspicious accounts” from users’ follower lists. According to The Washington Post, Twitter suspended more than 70 million fake accounts. Not all automated accounts are malicious, but the social media platform has been bedeviled by those that are. Continue reading Twitter Takes Stronger Stance Against Misinformation, Spam

Major Advertisers Use Blockchain to Trim Digital Ad Spending

Anheuser-Busch, AT&T, Kellogg, Bayer and Nestle are a few of the advertisers using blockchain to dig deeper into the economics of online advertising. With blockchain, they can learn if real people or bots are viewing their ads and how much of their digital ad spending is going to middlemen. Blockchain, touted as a secure and transparent way to keep transaction records, is booming, and now the advertising world — rife with less-than-transparent dealings — hopes that blockchain can help cut down on wasted dollars. Continue reading Major Advertisers Use Blockchain to Trim Digital Ad Spending

Social Media Platforms Ramp Up Removal of Fake Accounts

On Facebook, Instagram and Twitter, millions of fake profiles take on the identities of authentic celebrities and public figures in music, movies and politics. Such profiles can be a cover for crimes, as when Australian authorities busted a 42-year old man who impersonated Justin Bieber and racked up 900 child sex offenses. Such social media imposters are so rife that Oprah Winfrey has warned her Twitter followers, and her chief marketing officer Harriet Seitler reported that, due to sheer volume, her team only reports the impostors if the miscreants are trying to scam fans. Continue reading Social Media Platforms Ramp Up Removal of Fake Accounts

OpenAI Beats Human-Player Team at Complex Video Game

OpenAI, an artificial intelligence research group backed by Elon Musk, stated that its software can beat “teams of five skilled human players” in Valve’s video game “Dota 2.” If verified, the achievement would be a milestone in computer science and a leap beyond other AI researchers working on mastering complex games. IBM’s software mastered chess in the late 1990s, and Alphabet’s DeepMind created software that dominated “Go” in 2016. “Dota 2” is a multiplayer sci-fi fantasy game where teams advance through exploration. Continue reading OpenAI Beats Human-Player Team at Complex Video Game

NAB 2018: Analytics Scientists Look at Social Media and Bots

Fabric Media chief executive/founder Jason Damata led a discussion at NAB with two experts in the field of social media intelligence. Dr. Indraneel Mukherjee founded LiftIgniter, which is “a machine learning personalization, recommendation and discovery engine” for websites and apps to have one-on-one conversations with users. Dr. John Kelly is chief executive at Graphika, which turns “network relationships into dynamic maps of social influence, enabling precision targeting and action to drive business results.” Continue reading NAB 2018: Analytics Scientists Look at Social Media and Bots

California Law Would Require Social Platforms to Report Bots

State legislators in California are pushing for a law that would require Facebook, Twitter and other social media platforms to identify bots, automated accounts that can be created or used by individuals or organizations. Most recently, bots, reportedly out of Russia, generated hundreds of posts on gun control in the wake of the shooting in Florida’s Marjory Stoneman Douglas High School. Russia-linked bots also played a role sharing Donald Trump’s tweets almost 500,000 times in the final weeks of the 2016 election. Continue reading California Law Would Require Social Platforms to Report Bots

Allstate’s Digital Assistant ‘Amelia’ Now Helps Call Center Reps

Allstate’s AI-powered chatbot, Amelia, continues helping the insurance company’s call center employees solve customer service issues efficiently. Since her original deployment in September, she’s already helped these employees with more than 3 million client conversations, answering questions through an instant messaging platform on employee desktops. In January alone, Amelia helped on 250,000 calls. Allstate and other insurance companies are turning to chatbots to stay ahead of insurance-focused startups looking to compete.

Continue reading Allstate’s Digital Assistant ‘Amelia’ Now Helps Call Center Reps

Facebook Rolls Out Plan in Effort to Increase Platform Security

Last week, Facebook executives detailed their plan to protect future elections from meddling on the social media platform, elaborating on Facebook’s “use of human moderators, third-party fact checkers, and automation to catch fake accounts, foreign interference, fake news, and to increase transparency in political ads,” reports Wired. This comes in response to what happened nearly three years ago, when “a Russian propaganda group infiltrated Facebook and other tech platforms in hopes of seeding chaos in the 2016 U.S. election.”

Continue reading Facebook Rolls Out Plan in Effort to Increase Platform Security

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