Global streamer Cineverse has launched an AI-powered search and discovery tool called cineSearch. Developed using the Vertex AI platform from Google Cloud, cineSearch will be released in public beta this spring. A waitlist has already been started, and Cineverse says it will be made more widely available in partnership with OEM and third-party streaming platform partners in the coming months. Simultaneously, the Los Angeles-based firm is rolling out a new ad platform called Cineverse 360, or C360 for short, that will connect brands across omnichannel services reaching 82 million monthly viewers at launch. Continue reading Cineverse to Launch cineSearch Powered by Google’s Vertex AI

Autodesk is rolling out a new version of its Autodesk Virtual Agent (AVA) to replace its text-only chatbot in mid-May. AVA features an animated face and a New Zealand accent, with emotional responses that the company hopes will help customers engage. For example, if a customer says he’s having trouble, AVA will frown, say she’s sorry and ask how she can help, explains Autodesk manager of digital support channels Rachael Rekart. In doing so, Autodesk is following a trend of companies installing virtual assistants that are more helpful and personable. Amazon, for example, is updating Alexa to be smarter and more conversational. Continue reading Autodesk, Amazon Tweak Digital Assistants to Be More Natural