In January, small press publisher Andy Hunter started an independent online book platform as an alternative to Amazon. His idea was that even if he captured a tiny fraction of Amazon’s sales, he could be successful. In fact, he told prospective investors that he could reach $30 million in annual sales in a mere two years, a figure that seemed fanciful at the time. But when COVID-19 struck, hundreds of other bookstore owners joined his site, and Bookshop is on track to reap over $40 million in sales this year. Continue reading Online Bookshop Intends to Support Local, Indie Bookstores

After years of dissent from the American Civil Liberties Union (ACLU), Fight for the Future and groups of academics, Big Tech companies are finally taking another look at their facial recognition products. Microsoft president Brad Smith stated his company won’t sell facial recognition to the police until federal regulation is instituted. Amazon placed a one-year moratorium on police use of its Rekognition software, and IBM backed away entirely from facial recognition products, citing the potential for abuse. Yesterday we reported that Congress introduced a police reform bill that includes limits on the use of facial recognition software. Continue reading Big Tech Companies Pull Back on Facial Recognition Products

In May, Facebook debuted Shops, which allows companies to set up digital stores across Facebook, WhatsApp, Messenger and Instagram, and also described its goal to develop an AI assistant to recommend products. The assistant would learn about a user’s preferences by analyzing images in his wardrobe and allow him to virtually try on clothing. Based on papers Facebook will present at the Conference on Computer Vision and Pattern Recognition 2020, it appears the company is deep in development of this assistant. Continue reading Facebook Papers Reveal Progress on AI Shopping Assistant

In the wake of protests over police brutality, senators Cory Booker (D-New Jersey) and Kamala Harris (D-California) and representatives Karen Bass (D-California) and Jerrold Nadler (D-New York) introduced a police reform bill in the House of Representatives that includes limits on the use of facial recognition software. But not everyone is pleased. ACLU senior legislative counsel Neema Guliani, for example, pointed to the fact that facial recognition algorithms are typically not as accurate on darker skin shades. Continue reading Facial Recognition Paused While Congress Considers Reform

Sony debuted two versions of its PlayStation 5 game console as well as new games, in advance of the holiday season. The PS5 Digital Edition, the second version, omits the Blu-ray Disc drive, and its download-only feature could eventually impact Amazon, GameStop, Walmart and other retailers. The Digital Edition also sports a sleeker design and, potentially, a lower price. New games include the latest “Spider-Man” and “Gran Turismo” titles and an enhanced version of Take-Two Interactive Software’s “Grand Theft Auto V.” Continue reading Sony Reveals Details on PlayStation 5 Consoles, New Games

While federal regulators are scrutinizing Amazon, Facebook and Google, the Big Tech companies are fighting to protect themselves by helping to fund a wide range of political groups that act as allies. One such group is the Connected Commerce Council (3C), a Washington-based nonprofit that describes itself as an advocate of small businesses — but also counts Amazon, Facebook and Google as “partners.” Meanwhile, the European Commission is reportedly going to levy formal antitrust charges against Amazon in the next two weeks. Continue reading Facing Increased Scrutiny, Big Tech Seeks Political Support

According to a review by ProPublica, tech giant Amazon has begun to reserve the best placement in search results for its own products. Brands have been able to bid on search terms in order to gain visible listings at the top of the Amazon product search results. They can still bid on such placements, which also earns them a “sponsored” tag. But ProPublica and consultants found that, during the coronavirus pandemic, the company made the top left position on the first page unavailable to anything other than its own private-label products. Continue reading Amazon Saves Premium Search Results for Its Own Products

At Amazon Lab126, researchers proposed three related AI algorithms to create Outfit-VITON, an image-based virtual try-on system for apparel. The algorithms could form the basis of an assistant to help a customer shop for clothes by describing a product’s variations, recommending items that go with the one selected, and synthesizing the image of a model wearing clothes to show how all the items work as an outfit. The algorithms will be presented at the annual IEEE Conference on Computer Vision and Pattern Recognition (CVPR will be held virtually this year, June 14-19). Continue reading Amazon Developing AI System for Trying on Clothes Virtually

Google has a lot of assets: consumer tech, social networking, messaging, music streaming, Chromecast. Yet when it comes to streaming television, it falls behind the big players, such as Amazon and Roku. The company has tried to get Android TV built into television sets but hasn’t achieved any momentum, and Chromecast requires consumers to navigate layers of abstraction. The XDA Developers portal revealed insider information about Google’s next streaming video dongle, featuring an Android TV interface and, for the first time, a remote control. Continue reading An Insider Peek at Google’s New Android TV Streaming Device

The Trump administration stated that it will open an investigation into digital taxes levied by foreign governments on American commerce. U.S. technology companies such as eBay and Google, among others, are most likely to be impacted. U.S. Trade Representative Robert Lighthizer will conduct the investigation into the European Union as well as Austria, Brazil, Britain, the Czech Republic, India, Indonesia, Italy, Spain and Turkey.  The investigation takes place amid ongoing global negotiations for a consensus solution. Continue reading President Orders Investigation of Foreign Taxes on U.S. Firms

The Industry-Wide Labor-Management Safety Committee Task Force (“The Task Force”) submitted its suggested safety guidelines for the reopening of film, television and streaming industries to New York governor Andrew Cuomo and California governor Gavin Newsom. The Task Force, comprised of studios, guilds and producers, published a 22-page “Proposed Health and Safety Guidelines” white paper that includes the need for cast and crew physical distancing “whenever possible.” Industry leaders based the proposals on discussions with health experts and guidelines issued by the CDC and OSHA.  Continue reading Industry Task Force Publishes Guide for Resuming Production

AT&T launched HBO Max this week, with a plan to spend $4.5+ billion on the streaming platform over the next few years. AT&T, which hopes to sign up 50 million HBO Max subscribers by 2025, bought Time Warner for $85.4 billion in 2018 with the idea of creating a significant streaming platform. HBO Max, which costs $15 per month, offers 10,000 hours of programming, including HBO series “Game of Thrones” and “Succession” as well as Warner Bros. hit TV shows such as “Friends” and “The Big Bang Theory.” Continue reading Streamer HBO Max Offers Wide Range of Movies, TV Shows

As online shopping skyrocketed during the COVID-19 shutdown, Amazon was overwhelmed with orders and its rivals saw an opportunity to grab market share. In the last quarter, Target’s online sales increased 141 percent, Etsy’s went up nearly 80 percent and Walmart’s rose 74 percent. Amazon, however, is regaining its footing by removing limitations of the products in its warehouses, offering promotions and, again, shipping more products in one-to-two days. It also plans to increase its Prime Air fleet to about 200 planes. Continue reading Amazon Takes Aim at Market Share Ceded Due to COVID-19

More people are working from home now and some of them may not return to offices once the coronavirus pandemic eases its grip. Twitter, for example, said most of its employees could work from home indefinitely. OpenText Corporation in Canada announced plans to close more than half of its 120 global offices, and New York media company Skift will vacate its Manhattan headquarters when its lease expires in June. Big Tech companies, however, have invested significantly in their spaces and their switch to remote working is uncertain. Continue reading Companies Examine Feasibility of Working-from-Home Model

WarnerMedia’s HBO has partnered with Seattle-based Scener to allow HBO Now and HBO GO subscribers to create a private virtual theater, including video chat, for up to 20 people. Scener already allows co-viewing for Netflix accounts. This is HBO’s first significant partnership with an online co-viewing platform. Scener co-founder Joe Braidwood said the company saw a “crazy surge in demand” for the product with the COVID-19 pandemic. The partnership, which began in March, includes a new design for the site and update for Google Chrome browsers. Continue reading Scener Offers Virtual Theater and Video Chat for HBO, Netflix