Amazon, Google Overlap in E-Commerce, Digital Ads, More

Amazon and Google have become more competitive over the years, and at the latter’s annual Google Marketing Live conference this week, the company introduced new products to target online shoppers. At the same time, many shoppers now begin their search on Amazon, which has also been making inroads into Google’s traditional bailiwick of digital advertising. Marketing analytics firm Jumpstart reported that, in 2015, about 54 percent of product searches began on Google, and 46 percent on Amazon; those numbers flipped by 2018. Continue reading Amazon, Google Overlap in E-Commerce, Digital Ads, More

Experts Examine Ethical Implications of Artificial Intelligence

IEEE Ethically Aligned Design outreach committee co-chair Maya Zuckerman presided over an NAB 2019 panel examining the thorny issues surrounding ethics and artificial intelligence. With Augmented Leadership Institute chief executive Sari Stenfors and Corto chief executive Yves Bergquist, who is lead of AI and neuroscience at USC’s Entertainment Technology Center, the consensus was there is too much focus on AI creating dystopian outcomes. In fact, Stenfors strongly believes AI can contribute to a utopian society. Continue reading Experts Examine Ethical Implications of Artificial Intelligence

Apple Grows Its Services by Partnering with Samsung, Others

Although Apple doesn’t have an official presence at CES, it still made news there, with companies announcing partnerships for iTunes, AirPlay 2 and HomeKit. The Silicon Valley firm is rumored to be rolling out a streaming video service in early 2019, with content from Oprah Winfrey, Reese Witherspoon, M. Night Shyamalan and Steven Spielberg. At CES 2019, Apple’s integration with third party platforms included TVs from Samsung, LG, Vizio and Sony. The move into content and services comes as Apple contends with lower iPhone sales. Continue reading Apple Grows Its Services by Partnering with Samsung, Others

Pandora Introduces Its Own Voice Assistant for Mobile Apps

Streaming music service Pandora is the latest to announce an in-app voice assistant. Users of the iOS or Android app can simply say “Hey Pandora” and make a request to play specific podcasts or music based on artists, albums, radio stations or playlists. According to Pandora, the creation of its own “Voice Mode” feature was inspired by the millions of users who have been activating the service via smart speakers such as Amazon Echo devices. “Voice is just an expected new way that you engage with any app,” said Pandora chief product officer Chris Phillips. Continue reading Pandora Introduces Its Own Voice Assistant for Mobile Apps

Amazon Music Debuts Voice Feature to Customize Playlists

Amazon Music debuted a voice feature that lets Amazon Music Unlimited and Prime Music customers on Echo devices and in the Amazon Music iOS and Android apps converse with Alexa to find playlists and music for specific moods. The listener can identify songs by lyrics, among other features, and reject or “like” individual songs. Amazon’s overall aim is to allow each listener to create a more customized listening experience. Amazon is also in trials with a feature that allows Alexa Answers to be shared worldwide. Continue reading Amazon Music Debuts Voice Feature to Customize Playlists

Library of Congress, Copyright Office Unlock Gadget Repair

The Library of Congress and U.S. Copyright Office just passed exemptions to the Digital Millennium Copyright Act (DMCA) that legalizes the so-called right to repair. Although the DMCA was created to prevent copyright piracy, it also resulted in a host of problematic side effects. Because devices such as smartphones come loaded with digital rights management (DRM) software, users infringed copyright laws if they attempted to repair such devices. With the new exemptions, users are now free to do so. Continue reading Library of Congress, Copyright Office Unlock Gadget Repair

Amazon Unlocks Revenue Potential for Alexa Skill Developers

According to Amazon, Alexa can perform 50,000+ skills, from turning on lights to playing music. The tech giant is now focused on improving Alexa’s skills to compete with Google for voice assistant dominance. Last month, Amazon empowered Alexa developers, by allowing them to charge users for purchases within skills, with the ultimate goal of making Alexa a more comprehensive, powerful platform. Former Alexa head of product Ahmed Bouzid noted that the path is “exactly what we saw with the App Store for the iPhone.” Continue reading Amazon Unlocks Revenue Potential for Alexa Skill Developers

Alexa Support Comes to Devices From Toshiba, Sony, Others

Toshiba revealed that many of its OLED, 4K and Full HD Smart Range TV sets will respond to Alexa voice control starting next year. Via Alexa, consumers will be able to change the channel or volume, offer movie recommendations, read the news or launch more than 45,000 Alexa skills. Toshiba also introduced its first Android TV, a 55-inch model, with Google Assistant voice, which became available last fall, to control smart home devices and the TV volume, search for movies, and launch apps. Bose, Marshall and Sony are among those also introducing Alexa-enabled products. Continue reading Alexa Support Comes to Devices From Toshiba, Sony, Others

Amazon Is Reportedly Developing Live TV DVR to Rival TiVo

According to sources, Amazon is developing a TiVo-like device, dubbed “Frank,” that records live TV. The sources added that the DVR device, which includes physical storage, connects to the company’s Fire TV box using the same wireless technology as the Echo. The Frank DVR also has the ability to record live TV and stream the video to a smartphone for later viewing, but Amazon, said the sources, isn’t certain it will debut the DVR with that feature, which is offered by TiVo and Dish Network’s Slingbox. Continue reading Amazon Is Reportedly Developing Live TV DVR to Rival TiVo

New Version of Alexa Coming to Hotels With Echo Speakers

Amazon introduced Alexa for Hospitality this week, a new version of its virtual assistant designed specifically for the hotel industry. Alexa for Hospitality will initially be offered on an invitation basis to locations such as hotels and vacation rentals. The voice assistant will be customized per hospitality location so that customers can interact with an Echo smart speaker to easily adjust room controls, order room service, request housekeeping, ask location-specific questions, contact the front desk, check out, and more. Continue reading New Version of Alexa Coming to Hotels With Echo Speakers

Senators Query Amazon on Echo, Data Privacy Parameters

Senators Jeff Flake and Chris Coons asked Amazon chief executive Jeff Bezos to explain how the Echo smart speaker listens to and stores users’ voices — and what his company does to protect users’ data. Their concern is sparked by such incidents as an Echo device that mistook background conversation for voice commands of a Portland, Oregon woman, and then sent the private conversation to one of her contacts. Flake and Coons are, respectively, chair and ranking member of the Judiciary Subcommittee on Privacy, Technology and the Law. Continue reading Senators Query Amazon on Echo, Data Privacy Parameters

Highlights From Mary Meeker’s 2018 Internet Trends Report

Noted venture capitalist and Kleiner Perkins Caufield & Byers partner Mary Meeker recently released her annual Internet Trends report at the Code Conference in Rancho Palos Verdes, California. Among the 294 slides, Meeker explained that smartphone shipments did not grow in 2017, and Internet user growth slowed to 7 percent (more than half the world is already online). However, people are spending more time online. Of the 5.9 hours per day that U.S. adults spent on digital media last year, 3.3 were spent on mobile, which is leading the charge in digital media consumption. Continue reading Highlights From Mary Meeker’s 2018 Internet Trends Report

Amazon Debuts 4K Fire TV Cube With Alexa-Centric Strategy

Amazon, which started shipping its Fire TV video streaming devices four years ago, is now planning the release of its 4K Fire TV Cube, which combines Fire TV capabilities with Amazon Echo and acts as a TV control center for other devices. Fire TV Cube offers built-in Alexa and was designed with a “voice first” strategy to, as Amazon Fire TV vice president of product development Sandeep Gupta said, “highlight the use of voice.” Priced at $119, Fire TV Cube is the most expensive device in the segment and the sleekest. Continue reading Amazon Debuts 4K Fire TV Cube With Alexa-Centric Strategy

Google and Amazon Remain Leaders in Smart Speaker Market

Smart speakers continue their popularity, with nine million units shipped in Q1 2018, representing a 210 percent jump over Q1 2017, according to Canalys. In a first, global shipments of Google Home speakers surpassed those of Amazon’s popular Echo speakers. “Google shipped 3.2 million Home and Home Mini devices, versus 2.5 million Echo devices shipped by Amazon,” reports VentureBeat. “Google held an estimated 36.2 percent share for the quarter over Amazon’s 27.7 percent — a profound reversal from a year earlier, when Amazon had 79.6 percent of shipments to Google’s 19.3 percent.” Continue reading Google and Amazon Remain Leaders in Smart Speaker Market

TiVo DVRs Add Support for Amazon’s Virtual Assistant Alexa

TiVo is introducing voice control to its DVRs with support for Amazon’s digital assistant Alexa. Consumers who have TiVo devices including the Premiere, Roamio and Bolt boxes will be able to interact with Alexa for basic remote control commands such as skipping commercials with SkipMode, changing channels, and launching video apps like Netflix. TiVo joins companies including DirecTV, Dish and Verizon in adding hands-free, voice control features. At CES in January, TiVo announced its plans to add support for Alexa and Google Assistant. Continue reading TiVo DVRs Add Support for Amazon’s Virtual Assistant Alexa