Amazon revealed last month that it had spent the previous few years building a chip for use in its worldwide data centers. It’s not alone; Apple and Google also seek to design and manufacture their own chips, as part of a cost-saving strategy. Intel, which thus far hasn’t had much competition, will feel the impact as its own customers undercut the company’s annual $412 billion in sales. Amazon’s massive need for chips means it will likely continue to buy from Intel, with which it will enjoy a better bargaining position. Continue reading Tech Companies Challenge Intel by Building Their Own Chips

Location data has become big business. According to recent research from The New York Times, at least 75 companies receive reams of precise, anonymous location data from apps with enabled location services. Some of these companies state they track up to 200 million mobile devices, to collect such data, which they sell, use or analyze for customers such as advertisers, retail companies and financial outlets including hedge funds. The location-targeted advertising industry is valued at $21 billion this year. Continue reading The Industry Built Upon Analyzing, Selling Your Location Data

BMO Capital Markets released a report that quantifies the impact of Amazon’s Prime Video Channels service on the pay-TV industry. It revealed that Channels will generate $1.7 billion in revenue in 2018, compared to last year’s $700 million. Further, BMO Capital predicts that revenue will more than double to $3.6 billion in 2020. That’s good news for Channels’ partners, who stand to earn an estimated $1.2 billion this year, and $2.5 billion in 2020, based on Amazon sharing an average 70 percent of subscription fees. Continue reading Amazon’s Prime Video Channels to Double Revenue by 2020

During The Game Awards last week, Epic Games debuted a new digital marketplace that offers a favorable 88/12 percent revenue split to game creators. By opening a new marketplace, the company may be establishing a game store competitor to Valve’s Steam, which has dominated PC game distribution for over ten years. Epic chief executive Tim Sweeney has also pledged to better support creators. Although the store’s first list of games is small, it will be part of Epic Launcher, the software required to update and play “Fortnite.” Continue reading Epic’s New Game Store Poses Threat to Steam’s Dominance

According to market research Newzoo, the West’s four largest eSports tournaments on Twitch and YouTube garnered 190.1 million hours of live viewership, up 6.9 percent from a year earlier. That reflected professional eSports’ ELEAGUE Major: Boston for “Counter-Strike: Global Offensive,” The International (“Dota 2”) and the Overwatch League Finals. But not all tournaments fared equally, with the largest event, the League of Legends World Championship dipping from 86 million hours in 2017 to 81.1 million hours this year. Continue reading Major eSports Tournaments Rack Up 190+ Million Live Views

MoviePass has had a rough year, and now, it’s aiming for a reboot. Chief executive Mitch Lowe will hand over the reins of day-to-day operations to executive vice president Khalid Itum and focus on long-term strategy. Itum noted that the company has lost consumers’ trust, and that he will lead an effort to “fix” the product as well as empathize with the turmoil its members endured over the past year. Starting in January 2019, MoviePass will introduce three new plans, each of which offers up to 36 movies per year. Continue reading MoviePass Hopes New Subscription Plans Will Save Service

In the United States, Congress has resisted calls by the FBI and Department of Justice that would require tech companies to create a “back door” to allow them to bypass devices’ encryption. But other U.S. allies are moving forward on just such legislation, with Australia about to adopt a tough encryption law permitting intelligence agencies these powers. The country believes that its agencies need the power to circumvent encryption to protect it from terrorist attacks during the holiday season, often a high-threat period. Continue reading Australian Law Will Allow Agencies to Circumvent Encryption

Amazon Music debuted a voice feature that lets Amazon Music Unlimited and Prime Music customers on Echo devices and in the Amazon Music iOS and Android apps converse with Alexa to find playlists and music for specific moods. The listener can identify songs by lyrics, among other features, and reject or “like” individual songs. Amazon’s overall aim is to allow each listener to create a more customized listening experience. Amazon is also in trials with a feature that allows Alexa Answers to be shared worldwide. Continue reading Amazon Music Debuts Voice Feature to Customize Playlists

Media companies continue to adopt a variety of digital technologies, but have proven to be more reluctant than other industry sectors to embrace artificial intelligence. That’s the finding of PwC, which surveyed 1,000 U.S. executives for its “2019 AI Predictions” report. Covering many industry sectors, the research revealed that 20 percent of these companies plan to deploy AI next year. But media companies are still in the very early stages of enabling AI, and only a few with an AI business case. Continue reading PwC Research Reveals Media Execs’ Reluctance to Adopt AI

To battle Amazon’s ubiquity and customers’ fickle loyalty, some retailers are testing the new Customer 360 software from Salesforce.com and Freshworks to improve their customer service. The software lets retailers build shopper profiles similar to Facebook to better understand what each customer wants and increase the odds that he or she will become more loyal to the retailer in question. Other strategies retailers are employing are the use of improved chatbots and better customer support training. Continue reading Retailers Adopt Software, Chatbots to Hone Customer Service

Based on 250 pages of internal Facebook emails and documents from 2012 to 2015 and released by a U.K. parliamentary committee, it’s been revealed that Facebook used its massive cache of data to favor some companies, such as Airbnb and Netflix with “special access,” and punish others by cutting them off. Further, chief executive Mark Zuckerberg and chief operating officer Sheryl Sandberg were closely involved in decisions to “increase sharing back into Facebook” and other moves to primarily benefit the company. Continue reading Internal Emails Reveal the Way Facebook Treated Companies

At the UBS Global Media and Communications Conference, AT&T chief executive Randall Stephenson revealed that investing in more HBO programs is a target for the coming year, as WarnerMedia readies its direct-to-consumer subscription platform due to launch by end of 2019. HBO will anchor the as-of-yet unnamed service, which will also offer original programming and other WarnerMedia content year-round. Stephenson did stress, however, that AT&T won’t spend the $11 billion that is Netflix’s current annual budget for content. Continue reading AT&T Chief Outlines Future WarnerMedia Streaming Platform

At Business Insider‘s IGNITION conference in New York City, Hulu chief executive Randy Freer predicted that, 10 years from now, out of 300+ current cable channels, the only ones that will survive are those that have built a brand with a strong viewer base. He added that, with the exception of live news and sports, everything else on TV will be distributed on-demand. Hulu, which offers live streaming TV with 55+ channels and several Discovery linear channels, is considering less expensive skinny bundles without linear channels. Continue reading Hulu CEO Predicts the End of Most Linear Cable TV Channels

Although streaming may be hastening the end of the CD, it’s actually helping sales of vinyl. The Recording Industry Association of America (RIAA) reported this year that 75 percent of the music revenue in the country comes from streaming services such as Apple Music and Spotify. At the same time that CD sales have plummeted, vinyl sales have risen $2 million per year over the last three years. At a Making Vinyl conference in Detroit, experts said that streaming and vinyl are not competitive, but rather complementary. Continue reading Industry Experts Say Music Streaming, Vinyl Not Competitors

CES 2019 in January will highlight discussions about what we can expect with 5G next year and beyond. Fifth-generation mobile communications brings faster speeds, lower latency and the ability to connect more devices, meaning it will not simply speed up mobile phones but power nascent digital technologies from VR and IoT to autonomous vehicles and smart cities. CES 2019 offers a Wednesday 5G summit, and the first 5G products will be sprinkled across the show floor. The ETCentric team will be in Las Vegas reporting on a number of companies in this space. Continue reading CES: Understanding the 5G Ecosystem in 2019 and Beyond